Production Team Member, Luxury Jewellery Expert

1 week ago


London, Greater London, United Kingdom The House of Garrard Full time
Job Description

We are seeking a skilled Production Executive to join our team at The House of Garrard, a renowned luxury jeweller with a rich history dating back to 1735.

About the Role

This is a unique opportunity to work closely with our Head of Production and production team to ensure the highest quality standards in all operational aspects of our jewellery production.

The successful candidate will have a keen interest in fine jewellery and gemstones, excellent attention to detail, and strong communication skills. They will be responsible for assisting in quality checking, maintaining logs, and communicating with workshops to ensure timely delivery of products.

Key Responsibilities
  • Assist in quality checking all Garrard jewellery to meet high standards.
  • Maintain QC log and track persistent issues, flagging them to relevant departments.
  • Manage logs for wedding bands, eternity rings, and signet rings, capturing engraving details and ensuring timely communication with internal and external workshops.
  • Communicate quality issues and non-compliant products with workshops, returning products as necessary.
  • Create comprehensive stone reports for high-value gemstones, capturing images and noting relevant information.
  • Develop and maintain QC reports with detailed images for High Jewellery and single-stone items, keeping records up-to-date.
  • Collaborate with the Head of Production to review and action repairs in a timely manner.
Requirements
  • Experience in quality checking fine jewellery is essential.
  • Gemmological knowledge of diamonds and precious stones, with a gemmological qualification required.
  • Line management skills and experience.
  • Strong team-oriented skills and flexibility across departments.
  • A logical thinker with excellent attention to detail and precise IT skills in Microsoft Office, particularly Excel.
Working with Us

We offer a competitive salary with benefits, including remote GP and mental health support, a comprehensive Employee Assistance Programme, cycle-to-work scheme, and access to the Perkbox discount and wellness platform.



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