Client Account Manager
20 hours ago
About the Role:
We are seeking a highly skilled Client Account Manager to join our Employee Benefits team at Mercer (UK) Limited. As a Client Account Manager, you will be responsible for delivering exceptional service to our clients, providing expert guidance on employee benefits solutions, and driving business growth.
Key Responsibilities:
- Manage a portfolio of clients, developing and maintaining strong relationships to provide trusted advice on employee benefits solutions.
- Oversee the renewal and review process, conducting comprehensive reviews of existing benefits packages to identify areas for enhancement.
- Collaborate with insurance partners to negotiate favourable terms and conditions for clients.
- Proactively identify and pursue new business opportunities within your own portfolio.
- Stay up-to-date with industry trends, market developments, and regulatory changes related to employee benefits.
Requirements:
- Previous client service and sales experience within a professional office setting, with a track record of meeting and exceeding key performance indicators.
- Excellent interpersonal and communication skills to build and maintain strong relationships with clients.
- Excellent working knowledge of Microsoft Office suite, including Microsoft Dynamics.
- Proven ability to work independently and as a team player, establishing good rapport with both clients and colleagues.
What We Offer:
- A competitive benefits package, including 25 days annual leave, flexible working arrangements, and access to ongoing training and development.
- The opportunity to work with a world-leading professional services company, driving business growth and making a meaningful impact on clients.
About Us:
Mercer (UK) Limited is a world leader in workplace health and benefits, operating in 135 countries. We bring together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management, and employee benefits.
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