Client Account Manager

20 hours ago


Edinburgh, Edinburgh, United Kingdom GB035 Mercer (UK) Limited Full time
Job Title: Client Account Manager

About the Role:

We are seeking a highly skilled Client Account Manager to join our Employee Benefits team at Mercer (UK) Limited. As a Client Account Manager, you will be responsible for delivering exceptional service to our clients, providing expert guidance on employee benefits solutions, and driving business growth.

Key Responsibilities:

  • Manage a portfolio of clients, developing and maintaining strong relationships to provide trusted advice on employee benefits solutions.
  • Oversee the renewal and review process, conducting comprehensive reviews of existing benefits packages to identify areas for enhancement.
  • Collaborate with insurance partners to negotiate favourable terms and conditions for clients.
  • Proactively identify and pursue new business opportunities within your own portfolio.
  • Stay up-to-date with industry trends, market developments, and regulatory changes related to employee benefits.

Requirements:

  • Previous client service and sales experience within a professional office setting, with a track record of meeting and exceeding key performance indicators.
  • Excellent interpersonal and communication skills to build and maintain strong relationships with clients.
  • Excellent working knowledge of Microsoft Office suite, including Microsoft Dynamics.
  • Proven ability to work independently and as a team player, establishing good rapport with both clients and colleagues.

What We Offer:

  • A competitive benefits package, including 25 days annual leave, flexible working arrangements, and access to ongoing training and development.
  • The opportunity to work with a world-leading professional services company, driving business growth and making a meaningful impact on clients.

About Us:

Mercer (UK) Limited is a world leader in workplace health and benefits, operating in 135 countries. We bring together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management, and employee benefits.



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