Commercial Specification Support Specialist

6 days ago


London, Greater London, United Kingdom Karndean Designflooring UK Full time

We are seeking an organised and methodical Commercial Specification Support Specialist to join our Commercial Sales team in Clerkenwell, London.

This role will play a pivotal part in supporting the business by internally managing specification projects, working closely with customers and CSMs to ensure project data is accurate and up-to-date.

The ideal candidate will have strong organisational skills, attention to detail, and the ability to communicate effectively with prospects and internal stakeholders via telephone and email.

Responsibilities:

  • Manage and update CRM project information accurately and on time (including managing project stages & dates, price updates, key stakeholders).
  • Identify target projects based on sales and channel strategy.
  • Use Lead Forensics to qualify and contact new prospects, introducing Karndean.
  • Utilise Glenigan project tracker to identify relevant project opportunities for Karndean CSMs.
  • Ensure all commercial sample requests are accurately recorded and follow up with prospect to confirm sample delivery and understand project requirements.
  • Work with CSMs on project pipeline and targeted appointment introductions.
  • Work with National Accounts to offer project/specification support and accurate updates of CRM and SLA.
  • First point of contact for key customers on project updates and outputs.
  • Work with RSMs to identify targeted A&D practices to introduce Karndean and establish initial contact.
  • Arrange CPD with targeted A&D practices for CSM's.
  • Understand the 'Karndean why' and be able to communicate effectively to prospects and customers.
  • Cleanse and update lapsed and over ran projects.
  • Promote Karndean Evolve.

Requirements:

We are looking for a self-motivated individual with a strong understanding of Karndean and its position within specification. The successful candidate will have the ability to navigate CRM and other potential systems.

Benefits:

  • Competitive salary: £35,000 - £45,000 per annum
  • Flexible and hybrid working
  • Employee discount
  • Health cash plan
  • 24 days holiday + BHs + a birthday day off (increasing with service)
  • Enhanced pension scheme
  • Enhanced maternity and paternity benefits
  • Enhanced sick pay
  • Learning and development opportunities
  • Paid Volunteering Day
  • Regular employee awards with up to £1,000 monetary prizes

About Us:

Karndean Designflooring UK is based in Evesham, Worcestershire across three sites with excellent facilities. We offer a huge range of benefits, but here are some of the headlines.



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