Commercial Specification Support Specialist
6 days ago
We are seeking an organised and methodical Commercial Specification Support Specialist to join our Commercial Sales team in Clerkenwell, London.
This role will play a pivotal part in supporting the business by internally managing specification projects, working closely with customers and CSMs to ensure project data is accurate and up-to-date.
The ideal candidate will have strong organisational skills, attention to detail, and the ability to communicate effectively with prospects and internal stakeholders via telephone and email.
Responsibilities:
- Manage and update CRM project information accurately and on time (including managing project stages & dates, price updates, key stakeholders).
- Identify target projects based on sales and channel strategy.
- Use Lead Forensics to qualify and contact new prospects, introducing Karndean.
- Utilise Glenigan project tracker to identify relevant project opportunities for Karndean CSMs.
- Ensure all commercial sample requests are accurately recorded and follow up with prospect to confirm sample delivery and understand project requirements.
- Work with CSMs on project pipeline and targeted appointment introductions.
- Work with National Accounts to offer project/specification support and accurate updates of CRM and SLA.
- First point of contact for key customers on project updates and outputs.
- Work with RSMs to identify targeted A&D practices to introduce Karndean and establish initial contact.
- Arrange CPD with targeted A&D practices for CSM's.
- Understand the 'Karndean why' and be able to communicate effectively to prospects and customers.
- Cleanse and update lapsed and over ran projects.
- Promote Karndean Evolve.
Requirements:
We are looking for a self-motivated individual with a strong understanding of Karndean and its position within specification. The successful candidate will have the ability to navigate CRM and other potential systems.
Benefits:
- Competitive salary: £35,000 - £45,000 per annum
- Flexible and hybrid working
- Employee discount
- Health cash plan
- 24 days holiday + BHs + a birthday day off (increasing with service)
- Enhanced pension scheme
- Enhanced maternity and paternity benefits
- Enhanced sick pay
- Learning and development opportunities
- Paid Volunteering Day
- Regular employee awards with up to £1,000 monetary prizes
About Us:
Karndean Designflooring UK is based in Evesham, Worcestershire across three sites with excellent facilities. We offer a huge range of benefits, but here are some of the headlines.
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