Salon Administrator

The Educators Wales are seeking a skilled Salon Administrator to join their team in the Hair and Beauty department. As a key member of the team, you will be responsible for providing exceptional customer service, managing administrative tasks, and contributing to the smooth operation of the salon.

This is an exciting opportunity to work in a fast-paced environment, delivering high-quality services to learners, staff, and visitors. You will work closely with lecturing staff, taking responsibility for stock control, promoting customer care, and maintaining a clean and professional reception area.

Key Responsibilities:

• Dealing with the public and providing a bilingual reception service
• Working closely with lecturing staff
• Managing stock control and ordering supplies
• Promoting customer care and creating positive relationships
• Maintaining a clean and professional reception area
• Assisting with marketing and sales efforts
• Performing financial functions, including ordering business cards and brochures
• Liaising with academic staff and participating in weekly meetings

To be successful in this role, you will need:

• A good understanding of administrative duties and customer service principles
• Strong analytical skills and attention to detail
• High degree of self-motivation and diplomacy
• Ability to produce high-quality work under pressure
• Confidentiality and discretion when handling sensitive information
• Excellent communication and interpersonal skills
• Ability to plan, coordinate, and implement quality systems and procedures

Essential Criteria:

• Microsoft Office Word Processing Level 2
• Appropriate IT qualifications
• GCSE English and Mathematics

We offer a competitive salary range of £22,000 - £25,000 per annum, plus benefits including:

• 28 days holiday, plus bank holidays and five closure days
• Extremely generous pension scheme with employer contributions of 20%
• Award-winning professional learning and development programme
• Cycle to work scheme
• Free on-site car parking
• Online and instore retail discounts

The estimated annual salary for this role is approximately £24,000, based on a 37-hour working week and the salary range specified above.