Dwellings Maintenance Technician

1 day ago


WestonsuperMare, North Somerset, United Kingdom Dandara Full time
About the Position

This Dwellings Maintenance Technician role offers a unique opportunity to work with our team in Hampshire and West Sussex, supporting homeowners across the region. The ideal candidate will have a strong background in maintenance and repair, with excellent communication and problem-solving skills.

Key Responsibilities:
  • Perform routine maintenance and repairs in homeowners' properties, ensuring high-quality results.
  • Act as the primary point of contact for homeowner concerns, addressing issues promptly and professionally.
  • Liaise with contractors and the construction team to coordinate larger projects.
  • Organize schedules for appointments with homeowners, contractors, and the site team.
  • Communicate regularly with homeowners about the status of their reported issues and ensure their satisfaction.
  • Maintain accurate records of all works carried out and collaborate with the Customer Care Manager to identify areas for improvement.
  • Address escalated matters professionally, maintaining excellent customer service at all times.
Requirements:
  • Experience in a maintenance or repair role, preferably within the construction, property, or new homes sector.
  • Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
  • Exceptional communication and problem-solving skills.
  • Familiarity with health and safety regulations.
  • A proactive and positive attitude with a strong focus on customer service.
  • A valid UK driving license and flexibility to travel to various locations within West Sussex and Hampshire.
What We Offer:
  • A competitive annual salary of £35,000 - £42,500.
  • An attractive benefits package, including 33 days holiday (inclusive of bank holidays) and private medical insurance.
  • Access to an Employee Assistance Programme - EAP, Health Hero digital doctor, and Health Assured Wisdom App.
  • Competitive parental leave and three times salary life assurance.
  • A Cycle to Work Scheme and an employer-matched pension scheme of up to 5%.
  • Flexible benefits, including shopping vouchers, airport parking, and reduced gym membership.
Language: EnglishLocation: Hampshire and West SussexEstimated Salary: £35,000 - £42,500 per year
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