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Breakfast Team Member

2 months ago

Charlotte Square EDICS Charlotte Square EH HQ, United Kingdom IHG - Kimpton Charlotte Square Edinburgh Full time
About the Role

We are seeking a highly motivated and authentic Breakfast Team Member to join our team at IHG - Kimpton Charlotte Square Edinburgh. As a Breakfast Team Member, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from the moment they arrive.

Key Responsibilities
  • Guest Service: Greet guests with a friendly and warm welcome, seating them for breakfast, explaining our breakfast concept, and taking hot drink orders.
  • Breakfast Station Management: Ensure the breakfast station is kept clean and organized at all times, working closely with the kitchen team to provide an excellent breakfast service to our guests.
  • Team Collaboration: Work collaboratively with the kitchen team to consistently improve our breakfast scores and provide exceptional service to our guests.
Requirements
  • Availability: Availability to work 20 hours per week across a variety of shifts, including weekends.
  • Experience: Previous experience as a waiter/waitress or server in a 4 or 5* hotel is highly desirable.
  • Attention to Detail: An eye for detail to ensure our breakfast service meets InterContinental standards.
  • Results-Driven: A drive to produce results and consistently improve our breakfast scores.
  • Authentic Personality: A warm and authentic personality with a can-do attitude and commitment to service.
What We Offer
  • Competitive Salary: £12.00 per hour, with guaranteed hours, paid overtime, and a free meal on shift.
  • Training and Development: Extensive training and opportunities for career progression across the world.
  • Colleague Perks: Worldwide discounted room rates, discounted F&B, and generous friends and family rate.
  • Wellbeing: Generous maternity/paternity pay, subsidised childcare support, and access to mental health first-aiders.
About IHG - Kimpton Charlotte Square Edinburgh

We are a leading hotel group committed to delivering True Hospitality for Good. We believe in creating a culture of refined irreverence, where locals, visitors, and colleagues seamlessly connect. If you are someone who embodies our values and is passionate about delivering exceptional service, we would love to hear from you.