Senior Operations Manager
4 weeks ago
We are seeking an experienced Administrative Services Manager to join our team at the Royal United Hospitals Bath NHS Foundation Trust.
The successful candidate will be responsible for leading the administration team in the Cardiology Department, ensuring the smooth operation of administrative processes and providing support to the department's clinical teams.
The ideal candidate will have strong leadership skills, a dynamic approach to problem-solving, and a deep understanding of NHS performance targets and service improvement principles.
- Responsible for monitoring all administrative processes and key performance indicators related to the service.
- Oversee data capture and challenges to support the delivery of the 18 week RTT standard and DM01.
- Support the set up and management of multi-disciplinary meetings that optimize patient pathways within the service.
- Implement and maintain IT systems within the department, ensuring quality standards are met.
- Contribute to the collection and analysis of data, assess service needs, develop improvement programs, and implement subsequent action plans.
- Responsible for the organization and coordination of all work processes in relation to hospital IT systems, including Millennium and PPM.
We value our differences, champion kindness and civility, and believe that diversity makes us stronger. We're proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community.
Person Specification- Understanding of NHS targets and service improvement principles.
- Experience of managing people and using IT systems and data.
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