Commercial Insurance Account Manager

4 days ago


Penwortham, United Kingdom Heat Recruitment Ltd Full time
Company Overview:

Heat Recruitment Ltd is a leading recruitment agency that specializes in staffing solutions for various industries. We pride ourselves on providing top talent to businesses across the UK, and our team is dedicated to delivering exceptional results for our clients and candidates.

Salary: £38,000 - £48,000 per annum, depending on experience. This salary reflects the value we place on our employees' hard work and dedication.

Job Description:

We are seeking an experienced Commercial Insurance Account Manager to join our SME team. As a key member of our team, you will be responsible for managing client relationships and ensuring that client accounts are maintained accurately. Your primary focus will be on offering a high standard of service at all times, dealing with new client enquiries, and mid-term adjustments via telephone and email.

Key responsibilities include:
  • Using the Acturis system to manage client accounts and ensure accurate data entry.
  • Developing and maintaining strong relationships with clients and insurers to identify opportunities for growth and improve customer satisfaction.
  • Providing excellent customer service through effective communication, resolving issues promptly, and exceeding client expectations.

Required Skills and Qualifications:

To succeed in this role, you should possess excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike. You must have prior experience in a similar role, preferably within the commercial insurance sector. Additionally, you should be proficient in using Microsoft Office applications, particularly Excel, and have a basic understanding of CRM systems.

Benefits:

As a valued member of our team, you can expect a range of benefits, including:
  • A competitive salary package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive and collaborative work environment.

Others:

This role offers an exciting opportunity to grow your career in a dynamic and fast-paced industry. If you are passionate about delivering exceptional customer service and building strong relationships, we encourage you to apply.
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