Field Service Technician
2 weeks ago
Job Summary
The Field Service Engineer will be responsible for attending customer locations to determine the scope of work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
Liaising with the controller and customer on the expected work, providing clarity and understanding by all parties on the likely timescales and associated costs is crucial.
The engineer will identify the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way, using available resources when required.
Ensuring all work complies with engineering standards and relevant specifications is essential.
The Field Service Engineer will carry out inspection/checks on own work as it proceeds and ensure that the equipment performs satisfactorily and is safe before handing back to the customer.
Requirements
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principals
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
Benefits
- A base salary up to £36,209pa based on a 40 hour working week
- Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
- Vehicle is available for private use if desired (tax to be paid)
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
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