Trade Service Liaison Specialist

2 days ago


Croxley Green, United Kingdom Clinisupplies Full time

The Trade Service Liaison Specialist is a pivotal role at Clinisupplies, responsible for delivering exceptional query resolution and fostering strong relationships with trade customers. This key position serves as the primary point of contact for all email enquiries, ensuring seamless order management and customer satisfaction.

Key Responsibilities
  • To provide timely and effective response to trade customer inquiries via email
  • To act as a liaison between Clinisupplies and its trade customers, promoting a culture of excellent customer service
  • To work closely with internal stakeholders to ensure seamless order processing and resolution of any issues that may arise

In this role, you will be working in a dynamic environment where no two days are the same. You will be required to think critically and strategically to resolve complex customer queries, while also providing exceptional support to our trade customers.

We are looking for a highly skilled and experienced professional who can demonstrate a proven track record of delivering exceptional customer service in a trade-facing environment. If you have a passion for building strong relationships and a drive to succeed in a fast-paced environment, we want to hear from you.

The estimated salary for this role is £45,000 - £60,000 per annum, depending on experience and qualifications.



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