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Hospitality Assistant

2 months ago

Warrington, Warrington, United Kingdom New Care Full time

About New Care

New Care is a leading provider of care services, dedicated to delivering high-quality care to residents in a safe and comfortable environment.

Job Summary

We are seeking a skilled and compassionate Hospitality Assistant to join our team at Ruddington Manor Care Centre. As a Hospitality Assistant, you will play a vital role in ensuring that residents and visitors receive an exceptional dining experience, maintaining a clean and welcoming environment, and providing excellent customer service.

Key Responsibilities

  • Provide high-quality hospitality services to residents and visitors, including serving meals and beverages, and maintaining a clean and organized dining area.
  • Support and assist visitors, including answering questions and providing information about the care centre.
  • Inform the Chef of any individual requirements of residents, such as dietary restrictions or preferences.
  • Follow cleaning schedules and procedures, as per company HACCP guidelines, to ensure a safe and healthy environment.
  • Ensure that all training given is adhered to, and that records and reports are properly written up.
  • Take responsibility for promoting the welfare of adults, including safeguarding and ensuring their dignity and respect.

Requirements

  • Hospitality or catering experience is desirable, but not essential.
  • Previous experience working in a care setting is desirable, but not essential.
  • Ability to effectively communicate with other members of the team, including residents, visitors, and colleagues.
  • Prepared to participate in activities organized in the care centre, such as events and training sessions.

Benefits

  • Opportunities to progress through our career paths into more senior and management roles.
  • Bank holiday and overtime enhancements.
  • 5.6 weeks annual leave per annum.
  • Paid DBS.
  • Uniform provided.
  • Paid training.
  • Refer a friend referral scheme.
  • Excellent induction programme for new starters.
  • A rewarding career with lots of opportunities to progress within the company.
  • Ongoing support and training for nationally recognized qualifications.
  • A competitive rate of pay.
  • Cycle to work scheme.
  • Wellbeing programmes.
  • Recognition awards.
  • Ongoing career development.
  • Travel plan.
  • Christmas Bonuses.
  • Pension scheme.
  • HASTEE - access to your money as you earn (pay advance).