Administrative Support Specialist

5 days ago


Braintree, Essex, United Kingdom Humres - Construction Recruitment Specialists Full time
Administrative Support Specialist

About Humres
Humres is a specialist in temporary site services for the construction industry. We are seeking an experienced Administrative Support Specialist to manage team performance, resolve administrative issues, and drive process improvements.

Responsibilities
* Supervise workflow for pricing, applications, and invoices, ensuring accuracy and timely delivery
* Conduct quality assurance checks on applications and invoices to maintain compliance standards
* Investigate and resolve account queries, preparing supporting documentation as needed
* Generate weekly and monthly management reports for performance tracking
* Respond promptly to customer complaints, escalating issues when necessary
* Support the Commercial Manager in resolving commercial matters, including claims and final accounts
* Identify opportunities for process improvements to enhance efficiency and satisfaction

Qualifications
* Experience in project support or administrative roles, ideally within construction or related fields
* Strong organizational and time management skills to handle priorities effectively
* Keen attention to detail, ensuring accuracy in documentation and reports
* Proficient in data management and communication tools
* Leadership qualities to motivate and guide a team towards shared goals

Salary Information
* Estimated salary range: $60,000 - $80,000 per annum

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