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Customer Service Representative

1 month ago

ApplebyinWestmorland, Cumbria, United Kingdom NFU Mutual Full time
About NFU Mutual

We're a leading insurance provider dedicated to delivering exceptional customer service and building long-term relationships with our clients. As a Customer Service Advisor, you'll be the face of our team, working closely with customers to understand their needs and provide tailored solutions.

Key Responsibilities:
  • Handle a wide range of general insurance queries, both face-to-face and over the phone
  • Cross-sell our varied product range to give customers a comprehensive service that suits their needs
  • Work collaboratively with colleagues to deliver exceptional customer experiences
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong organizational skills and attention to detail
What We Offer:
  • A competitive salary up to £23,000 depending on experience
  • 25 days plus bank holidays
  • Contributory pension scheme

At NFU Mutual, we're committed to creating an inclusive workplace where everyone feels valued and empowered to succeed. If you're passionate about delivering exceptional customer service and have a strong willingness to learn, we'd love to hear from you.