Aftersales Service Advisor

4 weeks ago


Southampton, Southampton, United Kingdom WeRecruit Auto Ltd Full time

We are seeking a skilled Aftersales Service Advisor to join our team at WeRecruit Auto Ltd. As an Aftersales Service Advisor, you will be responsible for handling inbound service and maintenance bookings, making outbound calls to existing customers, and producing service plan quotations.

Key Responsibilities:

  • Manage inbound service and maintenance bookings
  • Make outbound calls to existing customers
  • Produce service plan quotations
  • Increase customer retention

Requirements:

  • Experience of working in a similar role
  • Excellent customer service skills
  • Excellent customer satisfaction skills
  • Confident communication skills
  • Compliance (experience of working within a regulatory/process-oriented environment)
  • Organizational skills and ability to manage multiple customer appointments
  • Strong administration skills including diary management, time management, and record keeping
  • Ability to show initiative and actively follow up to maximize every sales opportunity

What We Offer:

  • Fantastic team environment
  • Competitive rates of pay
  • Uncapped earning potentials
  • Career development and progression opportunities
  • Family-run business where you will be a valued employee

Full company details available on application.



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