Retail Sales Associate

1 day ago


Bournemouth, Bournemouth, United Kingdom Foot Locker Full time
Overview

You are the face of our store, and we're looking for someone who embodies the passion and enthusiasm for athletic sneakers and apparel. As a CX Team Member, you'll be responsible for delivering an exceptional customer experience, building strong relationships with our customers, and driving sales growth.

We're seeking individuals who are confident in their ability to engage with customers, provide product knowledge, and resolve issues efficiently. If you're motivated by interacting with customers and passionate about athletic products, this could be the perfect opportunity for you.

Responsibilities:
  • Provide exceptional customer service by being knowledgeable about all products offered and teaming up with coworkers to deliver outstanding sales service.
  • Meet or exceed sales targets, deliver outstanding customer experiences, and maintain operational expectations.
  • Maintain personal and productivity goals, ensuring high levels of customer satisfaction.
  • Connect with every customer by asking open-ended questions to assess needs and deliver personalized solutions.
  • Develop and share expertise on products and trends to meet customer needs and preferences.

Benefits:
  • Competitive salary range of £6.17 - £12.92 per hour.
  • 28 days' holiday plus an extra day per year for the first 5 years.
  • Associate discount of between 30% - 50% off products.
  • Hapi App offering discounts and prize draws.
  • Employee Assistance Program - Retail Trust.
  • Company Sick Pay scheme.
  • Head Office Internships.
  • Striper Ambassador Programme.
  • Development Opportunities.

About Us:
We're Foot Locker, a leading retailer of athletic footwear and apparel. We're passionate about providing an exceptional customer experience and creating opportunities for our employees to grow and develop their skills.

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