Hospitality Ambassador

4 weeks ago


Birmingham, Birmingham, United Kingdom Albert's Schloss Full time

Role Overview

We are seeking a highly skilled and enthusiastic individual to join our team as a Host at Albert's Schloss. As a Host, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities

  • Provide outstanding customer service and ensure that all guests have a memorable experience
  • Work collaboratively with the team to maintain a high level of service standards
  • Assist with the preparation and presentation of food and drinks
  • Contribute to the overall success of the Schloss by participating in training and development opportunities

About Us

Albert's Schloss is part of the Mission Mars Group, a dynamic and innovative company that operates a range of successful venues. We are committed to delivering exceptional customer experiences and providing our team members with opportunities for growth and development.

What We Offer

  • A competitive salary and benefits package
  • Opportunities for training and development
  • A fun and supportive work environment
  • 50% off at all Mission Mars venues for you and friends
  • Access to our Dreams Machine, where you can enter to win money to help make your dreams a reality
  • Loyalty bonus scheme
  • Invites to big parties, including a Christmas awards ceremony, summer BBQ, and football tournament
  • 24/7 access to free, confidential, and specialist mental health and wellbeing support
  • Training and development programme with over 38 courses for various roles and levels
  • Annual workshops to exciting locations
  • Trips away to UK and overseas-based partners to enhance your knowledge and have fun
  • An independent culture where your ideas matter

How to Apply

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to us within the next 7-14 days.



  • Birmingham, Birmingham, United Kingdom Albert's Schloss Full time

    Hospitality AmbassadorWe are seeking a skilled and engaging Host to join our team at Albert's Schloss.As a Hospitality Ambassador, you will provide exceptional service to our guests, ensuring their experience is memorable and enjoyable.Key responsibilities will include:Welcoming and interacting with guestsProviding information about our menu and...


  • Birmingham, Birmingham, United Kingdom Stonegate - Bars & Venues Full time

    Company OverviewAt Stonegate Group, we're proud to be the largest operator of pubs, bars, and late-night venues in the United Kingdom.Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld.We're always looking for talented individuals to join our team and help us deliver an incredible experience to our...


  • Birmingham, Birmingham, United Kingdom The Rank Group Full time

    About the RoleGrosvenor Casino, Birmingham Hill StreetWe are seeking a highly skilled and enthusiastic Hospitality Ambassador to join our team. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.Key ResponsibilitiesProvide a warm and welcoming...


  • Birmingham, Birmingham, United Kingdom Albert's Schloss Full time

    We are seeking a charismatic Hospitality Ambassador to join our team at Albert's Schloss. As a key member of our team, you will be responsible for delivering exceptional customer experiences and creating a warm and welcoming atmosphere for our guests.Key responsibilities will include:Providing outstanding customer service and ensuring that every guest leaves...


  • Birmingham, Birmingham, United Kingdom The Rank Group Full time

    About the RoleGrosvenor Casino, Birmingham Hill StreetWe are seeking a skilled and enthusiastic Food and Beverage Host to join our team. As an ambassador of exceptional hospitality, you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for.Your passion for people will be applied to the...


  • Birmingham, Birmingham, United Kingdom South Full time

    About UsSouth is an innovative and dynamic boutique bowling business in the UK, operating multiple venues across three brands. Our mission is to deliver exceptional entertainment experiences, offering a diverse range of activities that cater to all ages and interests. From highly attractive bowling lanes to arcades, ping-pong, e-darts, virtual reality, and...


  • Birmingham, Birmingham, United Kingdom Grosvenor Casinos Full time

    Grosvenor Casino, Birmingham Hill StreetAs an F&B Host, you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to...


  • Birmingham, Birmingham, United Kingdom The Rank Group Full time

    About the RoleGrosvenor Casino, Birmingham Hill Street is seeking a highly skilled and enthusiastic individual to join our team as a Food and Beverage Host. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.Key ResponsibilitiesProvide a warm and...


  • Birmingham, Birmingham, United Kingdom Aimbridge Hospitality Full time

    Aimbridge Hospitality EMEA is a leading division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide.BenefitsDiscounts on hotel stays, food & beverage, and spa servicesAccess to Wagestream for early pay and automatic savings24/7 employee assistance programCareer breaks and volunteer daysThe estimated salary for this...

  • Restaurant Ambassador

    4 weeks ago


    Birmingham, Birmingham, United Kingdom Malmaison Full time

    Job Title: Restaurant AmbassadorWe are seeking a highly motivated and enthusiastic Restaurant Ambassador to join our team at Malmaison. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a memorable dining experience for our guests.Key Responsibilities:Provide exceptional customer...


  • Birmingham, Birmingham, United Kingdom Albert's Schloss Full time

    Albert's Schloss: A World-Class Hospitality ExperienceWe are seeking a talented and enthusiastic Host to join our team at Albert's Schloss, a Bavarian bier hall and alpine-inspired restaurant.As a Host, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.Key Responsibilities:Provide...


  • Birmingham, Birmingham, United Kingdom Malmaison Full time

    Job Title: Waiter/ WaitressJob Summary:We are seeking a skilled and enthusiastic Waiter/ Waitress to join our team at Malmaison. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.Key Responsibilities:Provide attentive and personalized...


  • Birmingham, Birmingham, United Kingdom HAP Alaska-Yukon Full time

    Unlock a dream career as a Public Area Attendant with HAP Alaska-Yukon. We offer a dynamic and engaging work environment where you can grow and thrive.Job Summary:We are seeking a detail-oriented and customer-focused individual to join our team as a Public Area Attendant.About the Role:As a Public Area Attendant, you will be responsible for ensuring the...


  • Birmingham, Birmingham, United Kingdom Hilton Hotels Full time

    About the Role:Customer Experience AmbassadorWe are seeking an exceptional Customer Experience Ambassador to join our Front Office team at Hilton Hotels. As a key member of our reception area, you will play a vital role in creating unforgettable experiences for our guests. Your primary responsibility will be to deliver exceptional customer service, ensuring...


  • Birmingham, Birmingham, United Kingdom https:jobs-redefined.cositemap Full time

    Levy UK & Ireland is seeking a dynamic Hospitality Manager to oversee and enhance the hospitality operations at St. Andrew's Stadium. The ideal candidate will have a proven track record in hospitality management, preferably within a stadium or large-scale venue setting.Key Responsibilities:Lead and manage all hospitality services, including matchday...


  • Birmingham, Birmingham, United Kingdom Valor Hospitality Europe Full time

    We are seeking a friendly, passionate and energetic receptionist to join our team in Birmingham. As the face of our hotel, you will be the first point of contact for guests, setting the tone for every stay with a genuinely warm welcome. You will offer answers to any questions and provide information about hotel services, facilities and the local area.You...

  • Dining Ambassador

    3 weeks ago


    Birmingham, Birmingham, United Kingdom Individual Restaurants Full time

    About Individual RestaurantsWe are one of the UK's leading privately owned restaurant groups with a collection of upmarket Italian and Grill restaurants in major UK cities and their suburbs.The RoleAs a Dining Ambassador, you will be part of the front of house team to take customers' orders, ensuring the company's standards are met by offering...

  • Hospitality Manager

    4 weeks ago


    Birmingham, Birmingham, United Kingdom Compass Group UK & Ireland Full time

    Hospitality Manager - Birmingham City Football ClubLead and manage all hospitality services, including matchday operations, VIP experiences, and corporate events across 10 hospitality areas and 39 boxesSupervise and motivate a team of 8 permanent hospitality staff and up to 260 casual staff members, ensuring efficient, friendly, and professional service at...


  • Birmingham, Birmingham, United Kingdom Levy Full time

    Levy UK & Ireland is a leading provider of hospitality services, delivering exceptional experiences to clients across the UK. We are seeking a highly skilled Hospitality Manager to join our team at St. Andrew's Stadium, home of Birmingham City Football Club.About the Role:Lead and manage all hospitality services, including matchday operations, VIP...


  • Birmingham, Birmingham, United Kingdom Levy Full time

    Levy UK & Ireland: A Leader in Hospitality ExcellenceWe are seeking a highly skilled Hospitality Manager to join our team at St. Andrew's Stadium, home of Birmingham City Football Club. As a key member of our hospitality team, you will be responsible for delivering exceptional matchday experiences and top-tier service to our guests.About the Role:Lead and...