Assistant Shop Manager
4 weeks ago
Assistant Store Manager Leicester
We are seeking a highly motivated and experienced Assistant Store Manager to join our team in Leicester. As a key member of our store management team, you will be responsible for ensuring the smooth operation of our store, providing excellent customer service, and driving sales growth.
- Advising customers on site face to face, over the phone, online, and via email.
- Renting of our storage rooms, merchandise sales, and achieving the required targets.
- Supporting existing customers with queries and any issues.
- General administrative activities and contract management.
- Support for the smooth operation of our stores.
Key Responsibilities:
- Lead and motivate a team of store staff to achieve sales targets and provide excellent customer service.
- Develop and implement effective sales strategies to drive growth and increase customer engagement.
- Manage store operations, including inventory management, stock control, and cash handling.
- Provide excellent customer service, responding to customer queries and resolving any issues in a timely and professional manner.
- Collaborate with the store management team to achieve business objectives and improve store performance.
Requirements:
- Proven retail management experience, preferably in a similar role.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
- Strong sales and customer service skills, with a focus on driving sales growth and improving customer engagement.
- Ability to work independently and as part of a team, with a flexible approach to working hours.
- Basic computer skills, including Microsoft Office and email.
What We Offer:
- A competitive salary and bonus scheme.
- 22 days annual leave, plus 8 public holidays.
- Private medical insurance.
- Life assurance benefit at 4 x basic salary.
- Income protection policy.
- Perks (benefits and reward platform).
Shurgard Europe:
Shurgard Europe is the largest developer, owner, and operator of self-storage in Europe, with over 750 employees and 270 stores across seven countries. We are committed to providing a high-quality storage experience for our customers, with a focus on service, security, reliability, flexibility, convenience, and cleanliness.
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