Telecommunications Representative
3 days ago
As a key member of our customer support team, you will handle all customer inquiries with accuracy and efficiency, logging calls on our Service Management System and escalating issues to technical teams when necessary.
You will act as a liaison between customers and internal stakeholders, providing exceptional service and resolving issues promptly. Your expertise will be essential in creating spare parts and test equipment orders for planned visits, ensuring seamless delivery and customer satisfaction.
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Woking, United Kingdom M Group Services Limited TA Waldon Telecom Full timeAbout The Role Waldon Telecom, a part of M Group Services Telecom Division, is an essential infrastructure services provider to the mobile telecommunication sector in the UK.We work on behalf of large mobile network operators to acquire, design, and construct mobile telecommunication base stations across the country.Due to our continued success, we are...