Program Administrator

2 days ago


Shrewsbury, Shropshire, United Kingdom University of Massachusetts Medical School Full time
About the Role

We are seeking a highly skilled Program Administrator to join our team at the University of Massachusetts Medical School. This is an exciting opportunity for individuals who are passionate about delivering exceptional client services and making a positive impact in the lives of our customers.

The successful candidate will be responsible for conducting comprehensive case reviews, processing benefit eligibility determinations, and providing telephonic client assistance in a fast-paced environment. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work independently with minimal supervision.

Salary: $42/hour - $80,000/year based on experience

About the Job
  • Complete case reviews to determine client benefit eligibility by researching, analyzing, and validating data.
  • Handle inbound and outbound calls with clients, payees, and other parties who have questions, concerns, and requests related to SSP.
  • Maintain accurate and up-to-date records of client cases.


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