Strategic Engagement Manager

2 weeks ago

Milton Keynes, Milton Keynes, United Kingdom Forvis Mazars Full time
About the Role

The Engagement and Employee Voice Manager is a key position at Forvis Mazars, responsible for driving and enhancing employee engagement, facilitating open channels of communication, and ensuring a clear approach to continuous feedback and listening.

Key Responsibilities
  • Lead and deliver an approach that drives employee engagement and enhances the employee experience.
  • Work with the Inclusion and Engagement Senior Manager and Director of People Experience to ensure the company culture is understood and embedded.
  • Develop and implement a strategic approach to engagement and listening that embeds the company culture.
  • Manage the end-to-end process of annual and pulse engagement surveys, driving impactful actions in collaboration with the HRBP team.
  • Present survey findings and actions to senior leadership, engaging them in a credible and commercial way.
  • Represent the UK in Group forums as the UK subject matter expert in relation to engagement.
  • Analyse, communicate, and cascade results across the firm, working collaboratively with HRBPs to create bespoke action plans.
  • Design and implement an approach where listening to teams and understanding people experience is central to the strategic approach.
  • Creation of structured mechanisms for focus groups, feedback loops, and working with established junior leadership teams and the inclusion alliance.
  • Use external insight, data, and trends to operationalize an approach to engagement that takes into account a multigenerational, multicultural, and diverse team.
  • Work closely with the internal communications team to create a communications plan and a culture of listening that builds openness and psychological safety.
  • Lead the approach to campaigns such as 'Speak Up' to drive a culture focused on transparency and trust.
  • Ownership for robust governance and the creation of a culture dashboard to measure and track process on culture.
  • Take responsibility for actions and commitments made by regulators in relation to engagement and culture.
  • Track and monitor KPIs in relation to engagement, using insights to drive continuous improvements.
  • Present data and insight on a regular basis to senior leadership.
Requirements
  • Takes responsibility and operates at pace in a collaborative way to deliver high-quality outcomes.
  • Strong communicator who takes the time to truly understand key stakeholders and the needs of their team and clients.
  • Ability to use data to drive analytical decision-making.
  • Demonstrates an ability to bring external insights and natural curiosity to drive a best-in-class approach.
  • Proven project management experience, working with multiple stakeholders to drive change and implement process improvements.
  • A forward-thinking, innovative mindset with the self-motivation, curiosity, and drive needed to make a genuine difference.
  • Demonstrates the ability to work independently and exercise sound independent judgment.

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