Boutique Manager Lead

3 weeks ago


Cheadle Hulme, Stockport, United Kingdom Jo Malone London Full time
Boutique Manager Role Summary

We are seeking a seasoned retail professional to lead our boutique team as a Boutique Manager. As a key member of our leadership team, you will be responsible for driving sales growth, delivering exceptional customer service, and creating an engaging in-store experience.

Key Responsibilities

  • Develop and execute business plans to drive sales and customer engagement
  • Lead, coach, and develop a high-performing team of sales advisors
  • Implement operational strategies to optimize store performance and customer satisfaction
  • Collaborate with cross-functional teams to drive business results and enhance the customer experience
  • Stay up-to-date with industry trends, competitor activity, and market developments to inform business decisions

Requirements

  • Proven retail management experience, preferably in beauty or a fast-paced retail environment
  • Experience in sales analysis, staff scheduling, and inventory management
  • Leadership and coaching skills, with a track record of developing high-performing teams
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
  • Proficient in Microsoft Office and other relevant tools and technologies

What We Offer

  • Competitive industry salary and commission scheme eligibility
  • Annual leave and family leave, as well as a range of wellbeing initiatives
  • Product discount and staff concession, as well as opportunities for career development and growth


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