Duty Manager
3 weeks ago
We are seeking a dedicated Duty Manager to oversee daily operations at a prestigious venue. The ideal candidate will possess strong leadership skills, attention to detail, and a commitment to providing exceptional guest experiences.
Key Responsibilities:
- Supervise daily operations of the bar, restaurant, and accommodation facilities
- Ensure all areas are kept clean and well-maintained, adhering to health and safety standards
- Coordinate with the Head Housekeeper to manage housekeeping staff and oversee the cleaning schedules of the premises, including regular deep cleaning
- Manage staff schedules, ensuring all shifts are covered and operational needs are met, including weekend work
- Handle customer queries and concerns promptly to ensure guest satisfaction
- Maintain inventory and stock control for the bar and restaurant to ensure seamless service delivery
- Enforce all compliance regulations and company policies among staff members to maintain a safe and professional environment
Ideal Candidate Profile:
- Previous experience in a managerial role within the hospitality industry, preferably with knowledge of both front-of-house and accommodation services
- Strong organizational skills and the ability to manage multiple tasks
- Excellent communication and interpersonal skills, capable of nurturing strong relationships with both staff and guests
- Proactive in dealing with issues and capable of making decisions under pressure
- Flexibility to work various shifts, including weekends, according to business needs
Benefits:
- Competitive salary
- Tips and performance incentives
- Employee discount at the venue
- On-site parking available
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