Duty Manager

3 weeks ago


Clitheroe, United Kingdom Ginger Recruitment Services Limited Full time
Duty Manager

We are seeking a dedicated Duty Manager to oversee daily operations at a prestigious venue. The ideal candidate will possess strong leadership skills, attention to detail, and a commitment to providing exceptional guest experiences.

Key Responsibilities:

  • Supervise daily operations of the bar, restaurant, and accommodation facilities
  • Ensure all areas are kept clean and well-maintained, adhering to health and safety standards
  • Coordinate with the Head Housekeeper to manage housekeeping staff and oversee the cleaning schedules of the premises, including regular deep cleaning
  • Manage staff schedules, ensuring all shifts are covered and operational needs are met, including weekend work
  • Handle customer queries and concerns promptly to ensure guest satisfaction
  • Maintain inventory and stock control for the bar and restaurant to ensure seamless service delivery
  • Enforce all compliance regulations and company policies among staff members to maintain a safe and professional environment

Ideal Candidate Profile:

  • Previous experience in a managerial role within the hospitality industry, preferably with knowledge of both front-of-house and accommodation services
  • Strong organizational skills and the ability to manage multiple tasks
  • Excellent communication and interpersonal skills, capable of nurturing strong relationships with both staff and guests
  • Proactive in dealing with issues and capable of making decisions under pressure
  • Flexibility to work various shifts, including weekends, according to business needs

Benefits:

  • Competitive salary
  • Tips and performance incentives
  • Employee discount at the venue
  • On-site parking available

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