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Enforcement Agent

1 month ago

Sheffield, Sheffield, United Kingdom Bristow and Sutor Group Full time
Job Overview

Bristow and Sutor Group is seeking an Enforcement Agent to join their team in the area of debt recovery. As an Enforcement Agent, you will be responsible for visiting debtors' properties to arrange payment of outstanding debts, setting up and agreeing repayment arrangements, and assisting debtors in completing questionnaires.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong understanding of debt recovery practices.

Key Responsibilities
  • Visit debtors' properties to arrange payment of outstanding debts
  • Set up and agree repayment arrangements
  • Assist debtors in completing questionnaires
  • Take control of goods, where required
  • Remove goods, where necessary
  • Make enquiries with neighbours, if debtors have moved or left a property
  • Compile short reports about your visit, along with any necessary paperwork
  • Assess debtor vulnerability and signpost them to support services, if required
  • Liaise with office-based colleagues regarding active cases
  • Work by yourself, often in different geographical areas each day
  • Handle cash payments, where required
Requirements
  • Full UK driving license, held for at least 2 years
  • Able to drive both manual and automatic vehicles
  • Excellent communication skills
  • Ability to work in a fast-paced environment
  • Strong understanding of debt recovery practices
Benefits
  • Basic salary of £23,800 to £26,000, plus bonuses and overtime
  • Opportunity to earn up to double basic salary, with potential for higher earnings with exceptional performance
  • 29 days holiday, increasing with service, and the option to top up with extra days
  • Company vehicle, fuel card, and expenses
  • Full training and qualifications to become a Certificated Enforcement Agent
  • Company pension scheme
  • Company Life Assurance Plan
  • Access to an Earnings on Demand Scheme via Hastee
  • Employee discount scheme via our Reward Gateway portal
What We Offer

Bristow and Sutor Group is an equal opportunities employer, promoting a culture where diversity is valued, respected, and built upon. We attract and retain a workforce based on merit and ability, and our team is reflective of the communities we serve.

As a successful Enforcement Agent, you will be part of a supportive team, working in a challenging but rewarding role that makes a real difference to people's lives. You will have the opportunity to develop your skills, work in a dynamic environment, and receive excellent training and support.

We are committed to providing a safe and healthy working environment, and our employees' well-being is our top priority. We offer a range of benefits, including a company pension scheme, life assurance plan, and access to an earnings on demand scheme.

If you are a motivated and customer-focused individual, looking for a new challenge in debt recovery, we encourage you to apply for this exciting opportunity.