Accommodation and Support Officer

1 day ago


London, Greater London, United Kingdom Social Personnel Full time

As a key member of our Homelessness Prevention and Solutions Service, you will play a vital role in supporting individuals and families affected by homelessness. As an Accommodation and Support Officer, you will be responsible for:

  • Providing comprehensive advice on a full range of options to solve housing problems, including tenancy rights, housing, and welfare benefits.
  • Conducting assessments and making initial enquiries into reasons to believe a client is eligible and homeless.
  • Filtering and contacting online housing options forms and conducting preliminary enquiries, providing advice and assistance to prevent homelessness.

We are looking for an experienced professional with a strong understanding of the Homelessness Reduction Act 2017 and Part VII of the Housing Act 1996 (as amended). You will also possess excellent communication skills, both written and verbal, and be able to work independently with minimal supervision.

We offer a competitive salary of £24,000 - £29,000 per annum, depending on experience, plus a range of benefits, including flexible working hours, annual leave entitlement, and access to training and development opportunities.



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