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Assistant Store Manager

2 months ago


Cambridge, Cambridgeshire, United Kingdom McCarthy Recruitment Ltd Full time
About the Role

We are seeking an experienced and ambitious Assistant Store Manager to join our team at McCarthy Recruitment Ltd. As a key member of our retail operations team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team of retail professionals.

Key Responsibilities
  • Team Leadership: Manage and motivate a team of retail staff to achieve sales targets and provide exceptional customer service.
  • Store Operations: Oversee the day-to-day operations of the store, including stock management, visual merchandising, and inventory control.
  • Sales and Profitability: Develop and implement strategies to drive sales growth and improve profitability, including analyzing sales data and identifying opportunities for improvement.
  • Customer Service: Ensure that customers receive a high level of service, including responding to customer complaints and resolving issues in a timely and professional manner.
  • Store Maintenance: Maintain a clean and safe store environment, including ensuring that all equipment and facilities are in good working order.
Requirements
  • Leadership Experience: Proven experience in a leadership role, with a track record of achieving sales targets and improving customer satisfaction.
  • Retail Experience: Significant experience in a retail environment, with a strong understanding of retail operations and customer service principles.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to motivate and inspire a team of retail staff.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze data and identify opportunities for improvement.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including a guaranteed pay rise every year.
  • Unlimited Progression: Opportunities for career advancement and professional development, with a focus on helping you achieve your career goals.
  • Discounted Health Cash Plan & Wellbeing Programme: Access to a discounted health cash plan and wellbeing programme, designed to support your physical and mental health.