Head of Innovation and Technology

4 days ago


London, Greater London, United Kingdom DS Smith Full time
About Our Company
TMS Global, a subsidiary of DS Smith PLC, is a leading provider of corrugated packaging solutions. We specialize in outsourcing retail display, print, and packaging services for various global customers, operating in 97 markets globally with over 300 employees spread across APAC, LATAM, EMEA, and NA.

Job Description
The Head of Technology plays a pivotal role in supporting strategic initiatives within our Transformation program. This includes driving transformational change at an accelerated pace, overseeing priorities of transformation initiatives across the organization. The role holder will influence the technology strategy and change roadmap, design, develop, and deliver market-leading technology solutions that support operational efficiency and provide clients with compelling capabilities setting us apart from competitors.

Responsibilities
1. Understand customer and market challenges, stakeholder priorities, and competitive offerings to identify innovation opportunities through technology.
2. Develop the technology roadmap, ensuring alignment with strategic priorities and supporting a differentiated proposition to our customers.
3. Identify and articulate current and planned capabilities and business benefits provided by the technology roadmap.
4. Develop an organizational structure and team providing excellent day-to-day support for the business and effective delivery of the technology roadmap.
5. Deliver results through strong leadership of your team and clear operational metrics.
6. Ensure regular updates on technology strategy and efficient delivery of projects supporting development of the technology platform using the DS Smith IT delivery framework.
7. Adhere to local (TMS) and Group (DS Smith) IT policies and procedures, providing visibility of compliance through reporting.
8. Document and maintain policies, procedures, and processes.
9. Manage services according to SLAs and support Business Continuity plans.
10. Manage CAPEX budget for platform development and OPEX budget for labour, hardware, software, and other IT operating costs.
11. Manage relationships and contracts with key technology partners.
12. Provide subject matter expertise for technical solutions, offering this experience across the TMS business and its clients.

Estimated Salary
The estimated salary for this position is £120,000 per annum.

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