Senior Digital Systems Engineer

4 weeks ago

Stockport, Stockport, United Kingdom Mastercall Healthcare Full time

Job Summary

We are seeking an experienced Senior Digital Systems Engineer to join our team at Mastercall Healthcare. The ideal candidate will have excellent Microsoft server (Azure) VDI, and networking skills, with the ability to supervise and mentor technical colleagues.

The role plays a crucial role in driving the organisation's technological capabilities and ensuring the seamless delivery of IT services, contributing to the overall success and efficiency of the business operations.

The permanent full-time post is based on hours per week in accordance with the needs of the business.

Salary £40,000 per annum.

Main Duties of the Job

The Senior Digital Systems Engineer will be an experienced technical engineer, with excellent Microsoft server (Azure), VDI, and networking skills. The role holder will be experienced in transitioning organisations into the Azure cloud environment with the ability to supervise and mentor technical colleagues.

The role holder will provide expert technical assistance for Mastercalls cloud infrastructure, systems, networking, and communications requirements and will play a pivotal role in overseeing and mentoring our team of engineers.

About Us

Mastercall Healthcare is an award-winning social enterprise organisation providing NHS services accredited by the Social Enterprise Mark. With 28 years as an innovative, highly performing organisation, we are passionate about providing the very best patient care at the very best place for the patient.

Our Social Value ethos commits us to ensuring the very best use of the public purse, maximising the return on investment of our commissioners, and supporting the NHS deliver affordable, effective, safe patient-centred services.

Our Organisational Development Enabler Strategy will support Mastercalls ambition of being the local employer of choice. We will ensure that our staff are respected, supported and developed to achieve their optimal potential, which, in turn, will ensure our standing as a high-quality, safe provider of innovative urgent and primary care services and provide them with a great place to work.

Employee Benefits

Living wage employer

NHS pension scheme

Employee Assistance programme Sage Benefits

Wage stream

NHS blue light card/discount schemes

Flexible and homeworking

Career development

Competitive rates of pay

Generous holiday entitlement, long service enhancements and with option to purchase additional leave.

Wellbeing schemes and more...

Job Responsibilities

This non-exclusive list of duties which follows represents the range of tasks which may be required to be undertaken routinely or periodically.

Design and implement data networks, cloud VoIP solutions, wireless networks, and/or IT infrastructure solutions.

Responsible for the timely expansion of the IT Infrastructure as required by operations services project plan.

Responsible for maintaining a resilient cloud infrastructure.

Supervise and manage a team of Digital System Engineers to support the user base and IT networks server communication equipment.

Provides servers, core switches, firewall, and routers support and administration.

Perform periodic network assessments and network systems security audits.

Routinely inspect processes and ways of working and engage with the senior management team to ensure the team is in a continuously improving posture.

Plan and implement upgrades required to maintain adequate service levels.

Participate in the administration and maintenance of all remote monitoring solutions and infrastructure management systems.

Responsible for the recruitment, training, supervision, and scheduling of IT infrastructure personnel to ensure technical support is always available.

Manage technical vendors, contractors, and infrastructure consultants. Plan and implement service SLA and IT Infrastructure.

Person Specification

Experience

Essential

  • Understanding of systems and Network administration, TCP/IP Switching, Routing, and Security.
  • Cyber Security awareness/CE+/18CIS.
  • Strong technical experience in designing, implementing, monitoring, and maintaining network, cloud, communication, and systems infrastructure.
  • Extensive knowledge of cloud: Azure, Azure VDI.
  • Board knowledge of networking Cisco, Fortinet.
  • Extensive experience and understanding of IT Infrastructure.
  • Experience in managing an IT infrastructure team.
  • Knowledge of Mobile Device Management.
  • Understanding of NHS Digital Frameworks/Support Services.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior management.

Qualifications

Essential

  • IT/Technical Degree or Equivalent experience.

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