Senior Operations Coordinator

2 weeks ago


Nottingham, Nottingham, United Kingdom Forsyth Barnes Full time
Job Summary

We are seeking a highly skilled and motivated Senior Operations Coordinator to join our dynamic team in Nottingham. As an integral part of our operations department, you will play a key role in ensuring the smooth day-to-day running of our office.

Your primary responsibilities will include:

  • Office Management: Maintaining the office environment, ensuring it is well-equipped and meets the needs of our staff.
  • Tech Support: Providing technical assistance to ensure all software and hardware functions properly, resolving any issues that may arise and collaborating with external suppliers as needed.
  • Set-up and Onboarding: Welcoming new employees, facilitating their integration into the team, and managing leaver processes.
  • Automation Enhancement: Working with external partners to enhance and improve automation processes, including CRM development, lead management, and data compliance.
  • Data Compliance: Ensuring adherence to GDPR guidelines and maintaining accurate records on our CRM system.
  • Email Management: Handling shared mailbox requests and supporting business objectives through targeted email campaigns.
  • Project Support: Collaborating on IT projects, such as moves, enhancements, and expansions, and contributing to the development of new processes.
About You

To succeed in this role, you will need:

  • Excellent Communication Skills: Ability to effectively communicate with stakeholders, both internally and externally.
  • IT Management: Strong understanding of technology and ability to manage external suppliers.
  • Commercial Acumen: Familiarity with business principles and practices.
  • Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Problem-Solving Skills: Capacity to think critically and resolve complex problems.
Benefits

We offer a competitive salary package, including:

  • Salary: £25,000 - £30,000 per annum, dependent on experience.
  • Quarterly Bonus: Opportunity to boost your earnings based on performance.
  • Career Development: Clear progression path with defined targets and objectives.
  • Work-Life Balance: Flexible working arrangements to support your personal life.


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