Senior Operations Coordinator
2 weeks ago
We are seeking a highly skilled and motivated Senior Operations Coordinator to join our dynamic team in Nottingham. As an integral part of our operations department, you will play a key role in ensuring the smooth day-to-day running of our office.
Your primary responsibilities will include:
- Office Management: Maintaining the office environment, ensuring it is well-equipped and meets the needs of our staff.
- Tech Support: Providing technical assistance to ensure all software and hardware functions properly, resolving any issues that may arise and collaborating with external suppliers as needed.
- Set-up and Onboarding: Welcoming new employees, facilitating their integration into the team, and managing leaver processes.
- Automation Enhancement: Working with external partners to enhance and improve automation processes, including CRM development, lead management, and data compliance.
- Data Compliance: Ensuring adherence to GDPR guidelines and maintaining accurate records on our CRM system.
- Email Management: Handling shared mailbox requests and supporting business objectives through targeted email campaigns.
- Project Support: Collaborating on IT projects, such as moves, enhancements, and expansions, and contributing to the development of new processes.
To succeed in this role, you will need:
- Excellent Communication Skills: Ability to effectively communicate with stakeholders, both internally and externally.
- IT Management: Strong understanding of technology and ability to manage external suppliers.
- Commercial Acumen: Familiarity with business principles and practices.
- Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
- Problem-Solving Skills: Capacity to think critically and resolve complex problems.
We offer a competitive salary package, including:
- Salary: £25,000 - £30,000 per annum, dependent on experience.
- Quarterly Bonus: Opportunity to boost your earnings based on performance.
- Career Development: Clear progression path with defined targets and objectives.
- Work-Life Balance: Flexible working arrangements to support your personal life.
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