Financial Services Coordinator Position
10 hours ago
The position involves handling a high volume of phone calls to assist customers with payment queries and issues, maintaining accurate records of customer interactions, and working closely with the credit controllers team to resolve discrepancies.
Responsibilities:- Respond promptly and professionally to customer inquiries regarding payment queries and issues.
- Maintain precise records of customer interactions, including payments and account adjustments.
- Cooperate with the credit controllers team to resolve any discrepancies that may arise.
- Superb customer service and phone communication skills.
- A robust grasp of credits and debits principles.
- Proven proficiency in using relevant financial software and tools.
- Paid at an average rate of £28,750 per annum.
- Ongoing professional development opportunities within the company.
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