Commercial Maritime Software Support Specialist
6 days ago
Job Overview
We are seeking a highly skilled and motivated Commercial Maritime Software Support Specialist to join our team at Veson Nautical. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients across the globe.
About Veson Nautical
Veson Nautical is a global software company that empowers commercial maritime owners, operators, and commodity trading companies to make informed decisions. With offices in London, Singapore, Tokyo, and Houston, and headquarters in Boston, USA, we are a dynamic organization with a committed team of professionals.
Job Description
The Commercial Maritime Software Support Specialist will provide technical assistance to our clients via phone, email, web sessions, and in-person meetings. This role involves troubleshooting complex issues, collaborating with cross-functional teams, and identifying business development opportunities for existing customers.
Required Skills and Qualifications
- Bachelor's degree in a relevant field such as Computer Science, Information Technology, or Maritime Studies
- At least 1 year of experience in software support, preferably in the commercial maritime industry
- Strong written and verbal communication skills
- Ability to work independently and collaboratively as part of a team
- Excellent problem-solving and analytical skills
- Familiarity with JIRA, Confluence, and other helpdesk tools
Benefits
Veson Nautical offers a competitive salary range of $60,000 - $80,000 per annum, depending on experience, plus benefits including health insurance, retirement plan, and paid time off.
How to Apply
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