Restaurant Operations Manager

1 week ago


Luton, Luton, United Kingdom nando's Full time

Nando's: Where Passion Meets Opportunity

We are excited to announce the availability of an Assistant Manager position at Nando's. This role offers a unique blend of challenge, growth, and reward for individuals who share our passion for delivering exceptional customer experiences.

Job Summary:

  • As an Assistant Manager, you will lead a team of restaurant staff, focusing on operational excellence, customer satisfaction, and employee development.
  • You will be responsible for managing restaurant operations, including staff performance, inventory management, and quality control.

Salary: £31,000 per annum (including competitive bonus package)

Responsibilities:

Key Areas of Focus:
  • People Management:
    • Recruit, train, and develop high-performing team members.
    • Mentor and coach staff to achieve personal and team goals.
  • Operational Efficiency:
    • Manage inventory, supplies, and equipment to optimize restaurant operations.
    • Monitor and maintain high-quality standards in all aspects of restaurant operations.
  • Customer Experience:
    • Deliver exceptional customer service, ensuring prompt and courteous treatment.
    • Foster a positive dining experience through attentive service and proactive problem-solving.
  • Personal and Professional Development:
    • Attend training sessions and workshops to enhance leadership and management skills.
    • Stay up-to-date with industry trends, best practices, and regulatory requirements.

Requirements:

  • 2+ years of experience in a supervisory or management role in a fast-paced, customer-facing environment.
  • Demonstrated ability to lead and motivate teams to achieve high-performance targets.
  • Strong communication, interpersonal, and problem-solving skills.

Benefits:

  • Competitive salary and bonus package.
  • 4-week paid sabbatical after every 5 years of commitment to Nando's.
  • Free food at work and a tasty discount on days off.
  • Travel opportunities to learn more about our roots.
  • Team bonding opportunities throughout the year.


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