Restaurant Operations Manager
1 week ago
Nando's: Where Passion Meets Opportunity
We are excited to announce the availability of an Assistant Manager position at Nando's. This role offers a unique blend of challenge, growth, and reward for individuals who share our passion for delivering exceptional customer experiences.
Job Summary:
- As an Assistant Manager, you will lead a team of restaurant staff, focusing on operational excellence, customer satisfaction, and employee development.
- You will be responsible for managing restaurant operations, including staff performance, inventory management, and quality control.
Salary: £31,000 per annum (including competitive bonus package)
Responsibilities:
Key Areas of Focus:- People Management:
- Recruit, train, and develop high-performing team members.
- Mentor and coach staff to achieve personal and team goals.
- Operational Efficiency:
- Manage inventory, supplies, and equipment to optimize restaurant operations.
- Monitor and maintain high-quality standards in all aspects of restaurant operations.
- Customer Experience:
- Deliver exceptional customer service, ensuring prompt and courteous treatment.
- Foster a positive dining experience through attentive service and proactive problem-solving.
- Personal and Professional Development:
- Attend training sessions and workshops to enhance leadership and management skills.
- Stay up-to-date with industry trends, best practices, and regulatory requirements.
Requirements:
- 2+ years of experience in a supervisory or management role in a fast-paced, customer-facing environment.
- Demonstrated ability to lead and motivate teams to achieve high-performance targets.
- Strong communication, interpersonal, and problem-solving skills.
Benefits:
- Competitive salary and bonus package.
- 4-week paid sabbatical after every 5 years of commitment to Nando's.
- Free food at work and a tasty discount on days off.
- Travel opportunities to learn more about our roots.
- Team bonding opportunities throughout the year.
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