Automotive Service Coordinator

4 days ago


Leicester, Leicester, United Kingdom Veritas Careers Full time

We are seeking a highly skilled Customer Experience Representative to join our busy operation in Hinckley. The successful candidate will be responsible for coordinating service activity between customers, warranty companies, and repair agents in an efficient and courteous manner.

With a minimum of £24,000 per annum, the ideal candidate will have excellent communication skills, with the ability to explain complex information accurately and concisely. They will be customer-focused, able to identify and tackle critical issues, and possess a good technical awareness or understanding of vehicles and components.

Key Responsibilities
  • Coordinate service activity between customers, warranty companies, and repair agents.
  • Respond to customer inquiries and provide timely resolutions.
  • Take inbound calls and make outbound calls to resolve customer issues.
  • Deal with customer complaints in a professional and courteous manner.
  • Liaise with customers and keep them updated on the status of their service requests.
  • Advising customers on how to resolve issues with their vehicles.
  • Ensure customer expectations and requirements are identified and successfully managed.


  • Leicester, Leicester, United Kingdom The Solution Automotive Limited Full time

    Job Title: Parts and Service CoordinatorLocation: LeicesterThe Solution Automotive Limited is looking for a highly motivated Parts and Service Coordinator to join our team. As a key member of our Parts Department, you will be responsible for coordinating the flow of parts and services to customers, ensuring that they receive the best possible service.About...


  • Leicester, Leicester, United Kingdom The Solution Automotive Full time

    We are seeking an experienced Automotive Parts Supervisor to join our team at The Solution Automotive, a leading Prestige Franchised Dealership.Job Description:This key role involves supervising and managing our parts stockroom, ensuring that all stock is accurately recorded and stored, and providing exceptional customer service to internal and external...


  • Leicester, Leicester, United Kingdom The Solution Automotive Limited Full time

    The Solution Automotive Limited is a prestigious franchised dealership seeking an experienced Parts Supervisor. As a rare and fantastic opportunity, you will work with the best in the motor trade industry. The role requires a 'One Team' approach and effective communication with internal and external stakeholders.Job Description:• Demonstrate leadership...


  • Leicester, Leicester, United Kingdom Group 1 Automotive Full time

    Company OverviewGroup 1 Automotive is a leading UK automotive retailer, with over 7,000 colleagues dedicated to delivering exceptional customer service across 114 dealerships. We are committed to our five core values and believe that diversity strengthens our team.


  • Leicester, Leicester, United Kingdom The Solution Automotive Full time

    We are looking for a highly skilled Leicester Area Parts Coordinator to join our team at The Solution Automotive. As a coordinator, you will play a crucial role in ensuring the smooth operation of our parts department.The estimated salary for this role is around £22,000-£28,000 per annum, depending on experience.Your primary responsibilities will...


  • Leicester, Leicester, United Kingdom Sytner Group Full time

    We are looking for a highly skilled Automotive Service Control Specialist to join our team at Porsche Centre Leicester.This is an excellent opportunity for an organised and technically proficient individual to develop their career in the automotive industry.The successful candidate will possess excellent customer service skills and technical knowledge, with...


  • Leicester, Leicester, United Kingdom Group 1 Automotive Full time

    Job OverviewCreate exceptional customer experiences as a Sales Executive with Group 1 Automotive, the UK's largest partner for Mercedes-Benz, Volkswagen and Audi.Competitive Salary and BenefitsEnjoy a competitive basic salary + excellent OTE in exchange for delivering outstanding results. Plus, benefit from 33 days annual leave, including bank holidays,...


  • Leicester, Leicester, United Kingdom The Solution Automotive Full time

    Estimated salary: £45,000 - £55,000 per annumAbout The RoleThe Solution Automotive is seeking an experienced Parts Supervisor to join their Prestige Franchised Dealership in Leicester.Key ResponsibilitiesDemonstrate a 'One Team' approach and communicate effectively with internal and external customers/suppliers.Ensure all requests are dealt with promptly,...


  • Leicester, Leicester, United Kingdom Steer Automotive Group Ltd. Full time

    About the JobAt Steer Automotive Group Ltd., we are committed to delivering high-quality automotive repair services. Due to our ongoing business growth, we are seeking a skilled and experienced MET Technician to join our team at our Leicester (Coventry Road) bodyshop.This is an exciting opportunity for a talented professional to contribute to our success by...


  • Leicester, Leicester, United Kingdom The Solution Automotive Limited Full time

    Avoid Missing Out On This Opportunity!The Solution Automotive Limited, a prestige franchised dealership, is looking for an experienced Parts Supervisor. This rare and fantastic opportunity allows you to work with the best in the motor trade industry. The role involves demonstrating a 'One Team' approach and communicating effectively with internal and...


  • Leicester, Leicester, United Kingdom The Solution Automotive Limited Full time

    The Solution Automotive Limited is seeking a highly skilled Parts Supervisor to join their team in Leicester. This role is an excellent opportunity for someone with experience in managing parts inventory and supervising staff. The ideal candidate will have strong communication skills, be able to work effectively in a fast-paced environment, and have a keen...


  • Leicester, Leicester, United Kingdom CV Library Full time

    Job TitleA leading manufacturer is seeking a skilled Automotive Production Planner to maintain the production plan and ensure customer requirements are met.Maintain the production plan in line with customer needsEnsure all Vendor Management Inventory activities are completedRelease job orders to cells based on ERP targets and batch sizeThe ideal candidate...


  • Leicester, Leicester, United Kingdom Group 1 Automotive Full time

    Vehicle Technician Job OpportunityWe are seeking an experienced Vehicle Technician to join our team at Group 1 Automotive in Leicester. As a key member of our workshop, you will be responsible for performing high-quality vehicle maintenance and repairs, following manufacturer standards and guidelines.The ideal candidate will have a strong understanding of...


  • Leicester, Leicester, United Kingdom Group 1 Automotive Full time

    Prestige Car Technician Job AdvertGroup 1 Automotive is a leading automotive retailer with over 7000 colleagues across the UK.We are currently seeking a skilled Vehicle Technician to join our team in Leicester, where you will have the opportunity to work with great cars and people.The role involves performing high-quality vehicle maintenance and repairs,...


  • Leicester, Leicester, United Kingdom Holt Recruitment Full time

    Job OverviewAs an Automotive Service Technician at Holt Recruitment, you will be responsible for delivering exceptional service and repair activities on motor vehicles to the highest standard. Your role will involve working in a fast-paced dealership environment, maintaining and servicing vehicles to meet customer expectations.Salary & Benefits£40,000 -...


  • Leicester, Leicester, United Kingdom TH CONSULTANTS RECRUITMENT SPECIALISTS LIMITED Full time

    Job Summary:As a skilled Automotive Service Technician, you will be responsible for performing routine maintenance and repairs on vehicles and equipment. Your expertise in diagnosing and troubleshooting mechanical issues will ensure that our fleet runs smoothly.We are seeking an experienced mechanic who can repair or replace faulty components, conduct...


  • Leicester, Leicester, United Kingdom National Express Group PLC Full time

    Job Title: Automotive Service TechnicianAt National Express Group PLC, we are seeking an experienced Automotive Service Technician to join our team in Leicester. As a Vehicle Technician, you will be responsible for ensuring that vehicles are serviced and maintained in line with company standards.Key Responsibilities:Perform mechanical, electrical, and minor...


  • Leicester, Leicester, United Kingdom The Solution Automotive Limited Full time

    VACANCY ALERTAre you an experienced professional looking for a new challenge?We are seeking a highly skilled and motivated Parts Advisor to join our team at The Solution Automotive Limited, located in the Leicester area.Prestige Franchise OpportunityAs a leading motor trade employer, we offer a competitive £28,000 - £35,000 per annum, depending on...


  • Leicester, Leicester, United Kingdom CV-Library Full time

    Passionate about Cars?We're looking for a highly motivated individual with a passion for the automotive industry. With some experience working with cars, either professionally or as a hobbyist, you'll be well-suited to this role. If you have great customer service skills and are enthusiastic about delivering market-leading standards of service, we'd love to...


  • Leicester, Leicester, United Kingdom ASI Recruitment Full time

    Job OpportunityWe are recruiting for an Automotive Advisor to work in our Leicester office.The ideal candidate will have strong organizational skills and be able to work effectively in a team environment.Duties will include:Assisting customers with parts queries and orderingCoordinating deliveries and managing logisticsMaintaining accurate records and...