Shop Manager

5 days ago


Great Malvern, Worcestershire, United Kingdom Blue Cross Full time
About the Role

We are seeking a highly skilled and experienced Shop Manager to lead our Malvern shop, driving sales, fostering community connections, and ensuring the shop thrives. As a key member of our team, you will be responsible for building strong relationships with customers, volunteers, and colleagues, while maintaining a welcoming atmosphere and delivering exceptional customer service.

Key Responsibilities
  • Drive sales and maximise profits through effective merchandising, pricing, and promotions.
  • Build and maintain strong relationships with customers, volunteers, and colleagues to foster a positive and inclusive shopping environment.
  • Recruit, train, and support volunteers to ensure the smooth operation of the shop.
  • Manage stock levels, maintain accurate records, and adhere to retail standards.
  • Prioritise the safety of team members and customers, following all health and safety protocols.
About You

We are looking for a retail professional with a proven track record of driving sales and exceeding targets. You will have excellent leadership and team management skills, with the ability to build strong relationships with customers and volunteers. Your great organisational skills and attention to detail will guarantee smooth operations, while your commitment to upholding high standards of health and safety underscores your reliability and professionalism.

What We Offer

As a Shop Manager with Blue Cross, you will enjoy a competitive salary, generous benefits package, and opportunities for growth and development. You will be part of a dedicated team that is passionate about making a difference in the lives of animals and people. We offer a supportive and inclusive work environment, with a focus on work-life balance and employee well-being.


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