Beverage and Culinary Support Associate
3 weeks ago
About London Southend Airport
We pride ourselves on being an inclusive employer, committed to creating a culture of growth and development. Our investment in training and education enables our colleagues to reach their full potential. As one of the key employers in Southend City, we strive to provide accessible opportunities for all.
We are constantly expanding, resulting in various roles that cater to different interests and skills. From Air Traffic Control to Ground Maintenance, we offer a diverse range of opportunities. Our goal is to provide a seamless experience for passengers by collaborating with teams across the airport.
Our F&B Assistants play a vital role in delivering exceptional service to our customers. They work across premium lounges, bars, restaurants, and cafes in the terminal. Their responsibilities include:
- Ensuring excellent customer service at their tables and till points.
- Preparing hot and cold beverages.
- Preparing some hot food items and delivering them to customers' tables.
- Rotating and replenishing stock.
- Maintaining the cleanliness of equipment, floors, and tables.
- Supporting with stock deliveries.
- Collaborating with teams to consistently deliver outstanding customer service.
- Embodying the Airport's 'One Team' culture and adapting to changing needs.
We require candidates who possess strong communication skills, ability to work independently and as part of a team, and relevant experience in customer service. Knowledge of Food Safety is also essential.
We take pride in our comprehensive benefits package, designed to support the wellbeing and job satisfaction of our colleagues. This includes:
- Apprenticeships: Opportunities to gain valuable qualifications while working, from level 3 to level 7 (Master's Degree Level). These courses are fully funded and available in various disciplines.
- Medicash: Access to virtual GP & Physio appointments, Skin Vision app, retail discounts, and a bespoke healthcare cash plan for claiming back everyday health expenses.
- Wellbeing App: Featuring a mood tracker, live chat, telephone counselling service, and more.
- Employee Assistance Programme: Confidential support for health and legal-related issues.
- 'My Gym Discounts': Up to 25% off memberships with over 3,800 gyms throughout the UK.
- Mental Health First Aiders: Experienced staff providing support and guidance.
- Cycle to Work Scheme: Saving up to 21-39% RRP on bikes and accessories.
- World Duty Free Discount.
The estimated salary for this role is £11.96 per hour, offering a competitive rate for our employees. Join us today and be part of our dynamic team
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