Technical Support Specialist
3 weeks ago
The Franklin Fitch team is seeking a skilled Field Engineer to join our ranks. As a proactive and skilled Field Engineer, you will be responsible for providing expert support on a wide range of IT issues on customer sites.
Key Responsibilities:
- Troubleshoot and resolve hardware issues, including repairs, installations, and upgrades.
- Deliver and collect hardware from clients.
- Work in a team on office relocations and hardware rollouts.
- Set up printers and office hardware.
About You:
- Strong knowledge of hardware troubleshooting (PCs, servers, printers).
- Excellent problem-solving and multitasking abilities.
- Strong communication skills with the ability to explain technical issues to non-technical users.
- Attention to detail and ability to work independently under pressure.
- Clean driving license.
- Clear DBS.
Benefits:
- Opportunities for career growth.
- Regular training and development opportunities.
- A supportive and collaborative working environment.
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