Regional Operations Manager

4 weeks ago


Birmingham, Birmingham, United Kingdom Churchill Estates Management Ltd Full time

About the Role

We are seeking a highly skilled Area Manager to oversee our operations in the Midlands region. As a key member of our team, you will be responsible for delivering exceptional customer service, managing budgets, and ensuring the smooth operation of our retirement housing developments.

Key Responsibilities

  • Manage a team of Lodge Managers to ensure excellent customer service and targeted profitability
  • Develop and maintain relationships with external landlords and residents
  • Control expenditure, produce budgets, and accounts for presentation to lessees
  • Negotiate with contractors and oversee their performance
  • Support team development, carry out performance reviews, and lead on recruitment processes

About You

We are looking for a confident, friendly, and self-motivated individual with excellent communication skills and experience in leasehold property management. You will be able to handle conflict, problem-solve, and develop relationships with internal and external stakeholders at all levels.

What We Offer

Competitive salary, company car or car allowance, BUPA Healthcare, annual leave entitlement, company pension contribution, life assurance, and professional development opportunities.

About Us

Churchill Estates Management Ltd is a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally and are committed to delivering exceptional customer service and value to our residents.



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