Service Improvement Officer
3 days ago
This Service Improvement Officer role involves using analytical skills to understand customer complaints and drive process improvements at Affinity Water. You will be instrumental in enhancing customer experience and contributing to business success.
Main Objectives:- To address customer complaints promptly and effectively.
- To analyze complaint data to identify trends, recurring issues, and areas for improvement.
- To collaborate with various stakeholders to implement corrective actions and improve processes.
- Excellent analytical skills, with the ability to interpret complex data.
- Strong knowledge of data protection and GDPR Compliance.
- Effective communication and interpersonal skills.
The salary for this role is approximately £32,000 - £42,000 per annum, depending on qualifications and experience.
Our company offers:
- A competitive bonus scheme.
- A wide range of learning and development opportunities.
- A diverse array of family-friendly policies.
- A comprehensive wellbeing programme.
-
Senior Financial Services Compliance Officer
5 days ago
Hatfield, Hertfordshire, United Kingdom Red Door Recruitment Full timeWe are seeking a highly skilled Senior Financial Services Compliance Officer to join our team at Red Door Recruitment. Based in St Albans, this is an excellent opportunity for someone with experience in financial services and compliance.Key Responsibilities:Provide expert guidance on regulatory requirements to the firm and employees, ensuring all activities...
-
Senior Service Delivery Manager
4 weeks ago
Hatfield, Hertfordshire, United Kingdom Computacenter Full timeAbout the RoleAt Computacenter, we are seeking a skilled Service Delivery Manager to ensure the seamless delivery of various service streams to both internal business partners and external customers. This role requires a strong analytical mindset, with the ability to analyze, improve, and develop processes and procedures to enable highly reliable and...
-
Compliance Officer
5 days ago
Hatfield, Hertfordshire, United Kingdom Crisp Recruitment Ltd Full timeJob SummaryWe are seeking a highly skilled Compliance Officer to join our team at Crisp Recruitment Ltd. As a key member of the Compliance Department, you will be responsible for ensuring all regulatory requirements are fulfilled and communicated in a professional manner.Key ResponsibilitiesOversee the day-to-day running of the Compliance Department and...
-
Senior Office Coordinator
1 week ago
Hatfield, Hertfordshire, United Kingdom Network - Career Consultants Full timeThis role presents an opportunity to contribute significantly to the operational efficiency of a thriving office environment, based in Hertfordshire. The ideal candidate will possess strong organisational skills and be highly proficient in Microsoft Office.The successful individual will oversee daily operations, ensuring seamless functionality and effective...
-
Compliance Officer
1 month ago
Hatfield, Hertfordshire, United Kingdom Red Door Recruitment Full timeCompliance Professional | Hatfield | Up to £43kThis is an exciting opportunity for an experienced compliance professional to join a leading global organisation and a renowned brand based in Hatfield. The company is committed to investing in its people, providing training and support throughout their career. They offer a range of benefits, including a...
-
Environmental Compliance Officer
4 weeks ago
Hatfield, Hertfordshire, United Kingdom District Enforcement Ltd Full timeRole OverviewDistrict Enforcement Ltd is seeking a skilled Environmental Compliance Officer to join their team. As an Environmental Compliance Officer, you will play a vital role in maintaining the cleanliness and safety of public spaces.Key ResponsibilitiesConduct patrols of urban and rural areas to identify and address environmental issuesEnforce duty of...
-
Residence Life Officer
4 weeks ago
Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full timeJob Summary:The Residence Life Officer will be responsible for promoting a positive, healthy, and safe living/learning environment for students residing in University accommodation. This role will work closely with the Student Wellbeing and Procedure Teams, as well as the Head of Safeguarding and the University Police Team.Main Responsibilities:Resolve...
-
Senior Service Architect for Lifecycle Services
4 weeks ago
Hatfield, Hertfordshire, United Kingdom Computacenter Full timeAbout the RoleAs a Senior Service Architect for Lifecycle Services at Computacenter, you will be a subject matter expert in all areas of lifecycle and supporting services enabling technologies and tooling. You will apply your experience and knowledge of services elements, delivery methodologies, supporting and enabling technologies, risks, and dependencies...
-
Compliance Officer
1 week ago
Hatfield, Hertfordshire, United Kingdom Red Door Recruitment Full timeA exciting opportunity to join a leading Global Blue-Chip organisation based in Hatfield as an experienced corporate compliance professional. As Assistant Compliance Manager, you will be responsible for assisting with the day-to-day activities of the Compliance Department and communicating, maintaining, and monitoring ongoing compliance activities within the...
-
Scientific Officer
4 weeks ago
Hatfield, Hertfordshire, United Kingdom Affinity Water Full timeAs a Scientific Officer - Water Quality Specialist at Affinity Water, you will play a crucial role in ensuring the quality of our water supply. Your primary responsibility will be to carry out water quality investigations, audits, and ground condition assessments to identify areas at higher risk of water quality events.Key accountabilities include:Deputising...
-
Service Design Graduate
1 month ago
Hatfield, Hertfordshire, United Kingdom Industry Placements Full timeService Design Graduate ProgrammeAs a Service Design Graduate, you will work in our Service Design team to develop winning bids and support sales in creating Managed Service designs that meet our customers' current and future needs.You will gain hands-on experience with our core service offerings, leadership development, and industry-recognised...
-
Service Coordinator
2 months ago
Hatfield, Hertfordshire, United Kingdom Osborne Appointments Full timeService Coordinator We are seeking an experienced Service Coordinator to join our team at Osborne Appointments. As a Service Coordinator, you will play a crucial role in planning and allocating reactive callouts of Field Engineers, prioritizing engineer activities, and ensuring the Service Desk telephones are promptly answered during all working hours. Key...
-
Security Officer
4 weeks ago
Hatfield, Hertfordshire, United Kingdom Securitas Security Services Full timeAbout the RoleSecuritas, a global leader in security services, is dedicated to safeguarding clients worldwide. As one of the largest security service organisations globally, we take pride in our mission to create a sense of security for people everywhere.Position: Experienced Security OfficerHours: Full-time, 42 hours per weekShift Patterns: 4 on 4 off...
-
Urban Environment Officers
5 days ago
Hatfield, Hertfordshire, United Kingdom District Enforcement Ltd Full timeTackle Anti-Social BehaviourDistrict Enforcement Ltd is an award-winning provider of ASB services, working in partnership with many Local Authorities across the UK. We are seeking outstanding individuals to join our team as Environmental Enforcement Officers.In this vital role, you will be empowered to investigate fly tipping, enforce duty of care, and...
-
Compliance Officer
2 weeks ago
Hatfield, UK, Hertfordshire, United Kingdom Crisp Recruitment Ltd Full timeTitle: Compliance OfficerSalary: £40,000 plus incredible benefitsLocation HatfieldHours: 9.00 to 5.00 Monday to Friday (1-2 days wfh)****AUDITING experience across legal, ethical and quality compliance is highly beneficial****What to know about this employer:• This business is the UKs market leader in their field• A multi award winning company that...
-
Digital Service Delivery Manager
5 days ago
Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full timeAbout UsMitsubishi Electric is a leading global innovator in the field of electrical and electronics technology. Our commitment to continuous innovation and creativity has enabled us to make significant contributions to society.As an ambassador for Mitsubishi Electric, you will be responsible for delivering our broader vision and strategy through day-to-day...
-
Field Service Operations Manager
18 hours ago
Hatfield, Hertfordshire, United Kingdom PRS Full timeJob Summary: We are seeking an exceptional Field Service Manager to lead our field service team, workshop, and customer service functions. The ideal candidate will have experience in field engineering operations and management, preferably in the HoReCa industry.Key Responsibilities:Manage the performance of the field service and workshop teams.Deploy, train,...
-
Hatfield, Hertfordshire, United Kingdom Computacenter Full timeAbout the RoleSr. Service Architect, Lifecycle Services is an expert in lifecycle and supporting services, enabling technologies, and tooling. This role requires a deep understanding of ITIL frameworks, governance, and service management. The ideal candidate will have 5+ years of experience working in similar roles, with a strong understanding of the market,...
-
Service Architect Graduate Programme
1 month ago
Hatfield, Hertfordshire, United Kingdom Computacenter AG & Co. oHG Full timeService Architect Graduate Programme **About the Role** We are seeking a talented Service Architect graduate to join our team at Computacenter. As a Service Architect, you will play a key role in designing and developing service solutions that meet the needs of our customers. You will work closely with our sales teams to create winning bids and develop...
-
Customer Service Team Lead
3 weeks ago
Hatfield, Hertfordshire, United Kingdom Co-op Digital Full timeAbout the RoleWe're seeking a skilled Customer Team Leader to join our team at Co-op Digital. As a customer-focused professional, you'll be responsible for delivering exceptional customer service and leading a team of customer service representatives.Key responsibilities include:Providing friendly and welcoming service to customersDeveloping and implementing...