Customer Experience Specialist

1 week ago


Bury St, Suffolk, United Kingdom Auto Skills UK Full time

We are looking for a highly motivated and skilled Service Advisor to join our team at Auto Skills UK. As a key member of our Service Department, you will be responsible for managing bookings, promoting Service Plans, and selling additional services to customers.

To succeed in this role, you must have prior experience as a Service Advisor in a Car Dealership environment. A strong understanding of Kerridge or similar DMS Systems is also essential.

  • You should be an experienced service advisor with a proven track record of delivering excellent customer service.
  • Proficiency in Kerridge or similar DMS Systems is required to manage bookings and maintain accurate records.
  • You will need to develop and implement effective strategies to increase sales of additional services.
  • A valid manual UK driving license is necessary to carry out job-related tasks.

The successful candidate will earn a salary ranging from £28,000 to £35,000 per year, based on experience. You will also benefit from a company-provided car, a cycle-to-work scheme, private medical care, and life insurance.

This is an exciting opportunity to join a leading organization like Auto Skills UK and grow your career in a fast-paced environment.



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