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National Account Manager
4 weeks ago
Job Purpose:
This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area.
Key Responsibilities:
Conduct in-depth market research to identify market trends, customer needs, and competitor activities.
Analyse sales data and customer feedback to identify opportunities for growth.
Share insights and findings with the team to inform strategic decisions.
Strategic Planning & Execution:
Collaborate with the Volkswagen head office team to develop and implement strategic plans for sales.
Monitor progress against targets and adjust strategies as needed to ensure success.
Training & Development:
Develop and deliver training sessions for BDMs and other stakeholders to enhance product knowledge and sales techniques.
Provide ongoing support and guidance to BDMs, ensuring they have the tools and information needed to succeed.
Customer Support & Relationship Management:
Act as a customer support function, assisting customers with inquiries, providing technical support, and ensuring customer satisfaction.
Build and maintain strong relationships with key accounts, understanding their needs and providing tailored solutions.
Communication:
Work closely with cross-functional teams including sales, marketing, and customer service to ensure alignment and consistency in messaging and strategy.
What are we looking for
An ability to effectively engage and communicate with a diverse range of stakeholders.
Managing activities to grow and develop business.
A practical level of business financial awareness to provide valued input, and insight, at an operational level and recognise areas of risk and opportunity.
Experience of managing national campaigns and activities.
Possess a high degree of IT literacy.
What can we offer you
At TPS we want to take you on a journey and give you a genuine platform to excel and achieve your career objectives. We are committed to attracting and developing our people and take great pride in the Learning and Development pathways Volkswagen Group have put in place to ensure personal growth and career success. We retain our people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
