Commercial Vehicle Recovery Specialist

3 days ago


Tonbridge, Kent, United Kingdom Westbourne Motors Full time
Westbourne Motors

As a leading provider in the UK market, Westbourne prides itself on offering exceptional customer service with key benefits including:

  • Effective roadside repair with over 80% of vehicles fixed at the roadside.
  • Workshop back up – Westbourne customers receive priority service at Company workshops backed up with a national network of motor codes approved repair facilities to get customers back on the road in the shortest possible time.

Included in the range of services offered are:

  • Roadside Assistance following vehicle breakdown for cars and commercial vehicles.
  • Vehicle Recovery following major breakdown or accident to any UK destination.
  • Workshop Repair for repairs not possible at roadside and for general servicing and vehicle maintenance including MOT testing.
  • Secure vehicle parking for vehicles, normally following road traffic accident, awaiting insurance inspection or disposal.
About the Role

Westbourne operates a fleet of fully equipped service vehicles across its working area. Vehicles are fitted with the latest diagnostic equipment to quickly identify faults on a wide range of cars and light commercial vehicles. Service vans are fitted with towing equipment capable of recovering the majority of motor vehicles either to a repair workshop or to the customer's chosen destination.

The ethos of Westbourne is to repair more vehicles than its competitors. Depending on workloads and call times technicians may be asked to carry out further basic repairs to these vehicles in the workshops. In addition to the repair of vehicles, a roadside technician (where equipped with a suitable vehicle) will recover non-repairable vehicles. Recovery use of roadside technicians is normally limited to more local recovery (within 60 miles), with long distance recovery carried out by dedicated recovery drivers.

What You'll Get

The basic salary is £31,000 per year, with a range of bonus opportunities which have the potential of adding a further £8,000 per year. The role involves working 4 days on duty followed by 2 days off, with the same shift start for each 4 days. Changing to a different shift start time after each set of days off. As the shifts can include evenings, weekends and Bank Holidays, you'll need to be ready to drive to all kinds of locations, in all weathers, and work quickly and efficiently. It is essential that you have held a Full Category B Driving Licence for a minimum of three years. For those who need it, training will be provided for towing trailers. Demonstrable relevant experience in a vehicle technician role, or level 3 qualification is required.



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