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Supply Chain Director UKI

1 month ago


London, Greater London, United Kingdom Shiseido Company, Limited Full time

Drive customer satisfaction through end-to-end supply chain operations in the UKI region.

As the Supply Chain Director UKI, you will lead the execution of all operational processes to deliver a high standard of customer experience.

Key responsibilities include:

  • Leading process control and execution of all operational processes in the UKI region.
  • Full accountability for local demand planning across Shiseido UKI brands.
  • Leading local S&OP process ensuring reconciliation between sales and demand forecasts for appropriate stock planning.
  • Focus on forecast accuracy improvement and alignment of the demand plan to budget.
  • Ensuring the appropriate level of demand is forecasted for the UKI region by driving the monthly demand review process with the Commercial and Finance teams.
  • Overseeing the end-to-end order management process and team ensuring accuracy and timeliness.
  • Developing, monitoring, and communicating supply chain KPIs.
  • Providing data for commercial decision making on prioritization of product when challenges occur.
  • Execution of UKI quota/allocation management for challenged/restricted stock items.
  • Managing supply chain budget and indirectly impacting the wider UKI revenue budget.
  • Identifying supply chain improvement projects and actively contributing from project conception and implementation to project review.
  • Ensuring new customer requirements/new channels/new customers/new brands are adequately communicated to warehouse and systematically controlled to prevent delays and non-conformances.
  • Managing and optimizing logistics operations, including transportation, warehousing, and distribution, to ensure efficient movement of goods while minimizing costs.
  • Responsible for negotiation and management of logistics and 3PL contracts.

Requirements:

  • Experience in leading end-to-end demand and supply chain operations in a customer-focused environment.
  • Demand and Supply Planning Experience.
  • Ability to influence the business commercially and effectively manage stakeholders.
  • Experience in dealing with the complexities of multiple brands within a matrix organization.
  • Ability to think holistically while still being close to the detail.
  • Experience in leading collaborations across sales and marketing teams and delivering effective planning with retail partners/customers.
  • Driven to deliver change and challenge processes to deliver efficiencies.
  • Ability to effectively lead, manage, and develop a team.
  • Knowledge of reviewing and implementing business-relevant KPIs.
  • Previous experience in integrating new customers, channels, or brands.
  • SAP experience.
  • Expertise in maintenance of monthly sell-in forecasts that reflect sell-out and trends of the business.
  • Experience of working with third-party warehouses.
  • Alignment with the group's 'Trust8' working principles.

Benefits:

  • 26 days holiday + bank holidays + birthday day off.
  • Holiday buy – up to 5 days.
  • Day off when you get married or move house.
  • Generous contributory pension scheme – match up to 8%.
  • Annual performance-related bonus.
  • Private medical insurance with Vitality.
  • Enhanced parental allowance.
  • Life Assurance up to x4 your salary.
  • Flexible Friday finish.
  • Flexible & hybrid working.
  • Annual performance and development reviews.
  • Additional Lead Team Benefits.