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Customer Records and Insurance Underwriter

1 month ago

Boston Spa, United Kingdom Allied Westminster (Insurance Services) Ltd Full time
Policy Processor – Property

**About the Role**

Allied Westminster, a leading UK financial services firm, specialises in providing bespoke insurance solutions for communities and niche markets. Our premier product, VillageGuard, is the top choice for village hall insurance, offering comprehensive coverage tailored to their unique needs, including buildings, contents, public liability, and trustee indemnity insurance.

**Key Responsibilities**

- Engage with customers via phone, email, and postal correspondence to address their inquiries and provide clear information.
- Carry out administrative tasks associated with claims handling, renewals, new business, and mid-term adjustments after completing the necessary training.
- Communicate effectively with insurers, RICS surveyors, and loss adjustors as part of the process.
- Efficiently and accurately handle and respond to product queries from clients.
- Work collaboratively within a team to ensure comprehensive support is provided to Allied Westminster's valued customers in the village hall insurance sector.

**Requirements**

- Essential background in underwriting, policy administration, or claims within the property insurance sector.
- Strong ability to communicate confidently and clearly, both in writing and verbally, with customers and team members.
- Previous office-based, customer-focused experience is crucial.
- Competence in using IT systems for administrative tasks.
- Exceptional detail orientation to ensure accuracy in all tasks.
- Strong organisational capabilities to manage various tasks efficiently.
- A strong focus on delivering high-quality customer service.

**Benefits**

- Competitive salary: £26k-£36k, negotiable based on experience.
- Annual salary reviews and bonuses: Regular reviews and bonus opportunities for exceeding expectations.
- Convenient onsite parking: Free and onsite parking available.
- Holiday entitlement: 28 days including public/bank holidays, with additional days accrued for long-term service.
- Pension scheme: Access to a company pension scheme.
- Professional development: Support and training for obtaining Chartered Insurance Institute (CII) qualifications.
- Friendly and professional team: Join a dedicated team, many with over a decade of service.

**How to Apply**

Kindly submit your curriculum vitae (CV) and a covering letter via email. We look forward to reviewing your application.