Customer Experience Specialist

1 week ago


High Wycombe, Buckinghamshire, United Kingdom BT Group Full time
{"h1": "Retail Advisor Role at BT Group", "p": "At BT Group, we're passionate about developing our people and creating a culture that's inclusive and supportive. As a Retail Advisor, you'll be the face of our brand, building lasting relationships with customers and helping them find the right products and services.

We're looking for someone who is curious, enjoys asking questions, and getting to know people. If you have transferable skills from navigating challenging situations or have the resilience from raising a family, we want to hear from you.

You don't need specific experience to apply. We'll give you all the training you need to succeed in this role.

What's in it for you?

* A competitive hourly rate of \u00a312.34 p/h plus 20% on target commission
* Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
* Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
* Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
* Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year
* Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want
* Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
* Volunteering days, so you can give back to your local community
* Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career.

If you're interested in this role, we'd love to hear from you. Please submit your application and we'll be in touch soon.", "h2": "What We Offer", "ul": [{"li": "Competitive hourly rate"}, {"li": "Online GP"}, {"li": "Market leading paid carer's leave"}, {"li": "Family Leave"}, {"li": "Huge discounts of EE & BT products"}, {"li": "Support in carving your own career path"}, {"li": "Season Ticket Travel Loan"}, {"li": "Volunteering days"}, {"li": "Optional Private Healthcare and Dental"}]}

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