Student Support and Wellbeing Coordinator
3 days ago
This is an exciting opportunity to join our team as a Safety Team Member. In this role, you will be responsible for ensuring the safety and wellbeing of our students and employees.
Main Responsibilities:
- Patrolling multiple properties to prevent incidents and responding quickly in case of emergencies
- Providing assistance to students who are locked out of their rooms or need help with other issues
- Delivering excellent customer service to our students, addressing their queries and concerns
- Reporting incidents electronically and contributing to the improvement of our services
To succeed in this role, you will need:
- Excellent communication and listening skills, able to build trust with our students and colleagues
- Calmness under pressure, approachability, and fairness in all your interactions
- Confidence working independently and comfort collaborating as part of a team
- A commitment to sharing our values and passion for creating a Home for Success
We offer a competitive salary of £24,000-£30,000 per annum, dependent on experience and location, plus a range of benefits including:
- A discretionary annual bonus to share in the company's success
- 10 days' paid holiday and an annual holiday buying scheme, with additional days awarded for long service
- A generous pension scheme, with employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing, including a Healthcare Cash Plan, Employee Assistance Programme, Wellbeing platform, and Gym benefit
- Enhanced Family Leave, including 18 weeks' full pay for birthing parents and 4 weeks' for non-birthing parents
- Lots of other great benefits, including an annual ShareSave scheme, Employee Life Assurance, discounts portal, and more
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