Data Center Technical Specialist

1 week ago


Watford, Hertfordshire, United Kingdom CDS, a Hewlett Packard Enterprise company Full time

Job Summary:

We are seeking a highly skilled Data Center Engineer to join our team as an onsite resident engineer covering onsite break fix activity. The role is primarily a position to manage delivery of maintenance ticket requests but also to support the wider account team at other locations with maintenance & upgrade tasks as required.

Covering site Monday to Friday, from 09:00 to 17:30, the successful candidate will be responsible for managing communication with customers on complex issues and recommending process, product or service improvements. They will also ensure strict policies and processes around security and data protection are adhered to.

The ideal candidate will have HPE Proliant server and storage with break fix skills, a proven service maintenance background, and exceptional customer service skills including the ability to simplify technical detail. A full UK driving license is also required.



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