Engineering Support Expert

1 day ago


Westbury, Wiltshire, United Kingdom New Resource Group Full time

About the Job

We are looking for an Engineering Support Expert to join our team at New Resource Group. In this role, you will be responsible for providing technical support and guidance to customers in the Marine, LNG, Petro Chemical and Industrial Gases market sectors.

The ideal candidate will have a strong background in engineering and experience working with safety transfer equipment. You will work closely with the Customer Services and Sales teams to ensure seamless delivery of products and services to our customers.

Main Responsibilities:

  • Provide technical assistance and support to customers via phone, email, or on-site visits.
  • Develop and manage technical documents, including installation and servicing guides.
  • Create and review quotations and orders to ensure accuracy and completeness.
  • Collaborate with the Sales Team to identify new business opportunities and develop strategic plans to pursue them.
  • Stay up-to-date with industry trends and emerging technologies to provide expert advice and recommendations to customers.

Requirements:

  • Bachelor's degree in Engineering or a related field.
  • 2-3 years of experience in a similar sales or technical support role.

Skills:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office and MRP (D365) systems.

Estimated Salary: £48,000 - £58,000 per annum



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