Housing Disrepair Claims Specialist
1 month ago
Job Summary
We are seeking a skilled and detail-oriented individual to join our team as a Housing Disrepair Claims Specialist. As a key member of our team, you will be responsible for managing a caseload of Housing Disrepair Pre Lit/Litigated cases, ensuring compliance with the Housing Disrepair pre-action protocol, assessing liability, and drafting court documentation.
Main Responsibilities
- Comply with the case management system and maintain accurate information.
- Meet key dates, including court directions, limitation, and hearing dates.
- Proactively manage your task pad and identify complications within your caseload.
- Assess liability and make initial assessments of special damages.
- Communicate with clients through regular telephone contact and maintain a flexible approach to work.
- Achieve financial and administrative targets as set by your team leader.
- Demonstrate commercial awareness and a proactive approach to work.
- Work effectively as part of a team while maintaining responsibility for your caseload.
- Comply with Lexcel and/or client service standards, client care, and protocols.
- Demonstrate IT literacy and effective planning, organization, and decision-making skills.
Key Skills
- Strong understanding of Housing Disrepair claims and procedures.
- Excellent communication and organizational skills.
- Ability to work under pressure and meet deadlines.
- Proficiency in MS Outlook, MS Word, and Pro Claim.
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