Department Leader

4 weeks ago


Redditch, Worcestershire, United Kingdom Halfords Full time
Department Supervisor Role

Take your retail career to the next level with Halfords, the UK's leading retailer of motoring and cycling products and services.

This exciting opportunity will see you working as a Department Supervisor, responsible for the day-to-day running of a department, supervising and coaching others to deliver market-leading standards to our customers.

As a key part of the sales floor leadership team, you'll support the store management team to enable the best service delivery to our customers. Your standards of customer service are already legendary, and you'll have an infectious enthusiasm for our products and services.

You'll also have some key holder responsibility and will be committed to following all in-store security and stock loss procedures.

We invest heavily in training to give our colleagues the skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality.

To be successful in this role, you'll need:

  • Experience of supervising or leading a small team
  • Experience of delivering great customer service ideally in a retail sales or a services business environment
  • Experience of delivering on-the-job training/coaching to others
  • Experience of working to tight deadlines
  • A track record of achieving exceptional results against sales targets
  • Ideally, you'll also have some technical knowledge and skills in motoring or cycling, but this is not essential as technical training is provided – a commitment to your own development is essential

We offer a wide range of rewards and benefits, including store discount, employee discount, and a fantastic trade price bike scheme. We're also committed to creating an inclusive workplace for our colleagues and welcome applications from all backgrounds.



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