Luxury Retail Store Manager
1 week ago
Are you a retail leader looking for a new challenge? Do you have experience in managing high-performing teams and driving sales growth in luxury environments?
We are seeking an exceptional Boutique Manager to lead our team at Jo Malone London. As a key member of our leadership team, you will be responsible for creating and executing business plans to drive sales, customer service, and operational excellence.
The ideal candidate will have proven retail management experience, preferably within the beauty or fashion industry. You will have a track record of setting and achieving sales targets, developing and leading high-performing teams, and creating engaging in-store experiences.
You will also be responsible for maintaining a thorough knowledge of our products and services, as well as staying up-to-date on industry trends and competitor activity.
If you are a results-driven retail professional with a passion for luxury brands, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Lead and develop a high-performing team to achieve sales, customer service, and operational targets
- Create and execute business plans to drive sales growth and customer engagement
- Maintain a thorough knowledge of products and services, including features, benefits, and pricing
- Stay up-to-date on industry trends and competitor activity
- Ensure seamless execution of company initiatives and events
About Us:
Jo Malone London is a British fragrance house known for its elegant and sophisticated scents. We are committed to providing an exceptional customer experience and strive to create memorable moments for our customers.
What We Offer:
- Competitive salary: £40,000 - £60,000 per annum
- Commission scheme eligibility
- Annual leave and family leave
- Product discount/staff product concession monthly credit spend allowance
- Mental health wellbeing initiatives (unmind app and employee assistant programme)
- Benefits platform with exclusive discounts and offers
- Work-life connections – employee assistance programme
- Extensive training and development opportunities
Requirements:
- Proven retail management/assistant retail management experience, preferably within beauty or fashion
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience creating and executing in-store events
- Flexible availability across days/hours
- Proficient in Microsoft Office
- Proof of right to live and work in the country
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