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Receptionist - The Victoria

1 month ago


London, Greater London, United Kingdom Grosvenor Casinos Full time
Receptionist - The Victoria

About The Role

Located in the heart of London, The Victoria is Grosvenor Casinos flagship venue & has been entertaining our valued customers for 60 years.

We are set to enhance our vision with a 14 million refurbishment, positioning it as the premier gaming venue of choice in the UK for both our customers & team members.

With the biggest poker room in the UK, two floors of live gaming as well as an engaged & welcoming team, what's not to love?

We're committed to customer excellence and ensuring not only our customers but our colleagues are at the heart of everything we do.

As we continue to expand, innovate, and create memorable experiences for everyone, we're looking for a skilled Receptionist to join our team.



Key Responsibilities
  1. To actively assist in the operation of an efficient, professional and welcoming admission point within the legal requirements of the Gaming act, other legislation and company procedures.
  2. Full and part time positions available - the role will include night shifts & weekends.
  3. Salary from 28,038 per annum (Based on full time hours).
  4. As a valued team member, you'll receive a number of benefits, including premium pay allowance after midnight, free meal on shift, opportunity for overtime at 1.5 hours, an exciting & full social calendar & 50% off food and soft drinks at Mecca and Grosvenor venues.
  5. Applicants must be 18+ & have right to work in the UK.


What We Offer

We're committed to creating a safe and welcoming environment for our customers and colleagues.

As a Receptionist, you'll be part of a diverse and inclusive team that values customer excellence and colleague well-being.

We offer a range of benefits, including premium pay allowance, free meal on shift, and 50% off food and soft drinks at Mecca and Grosvenor venues.

Join us and be part of a dynamic and exciting team that's shaping the future of gaming in the UK.



Requirements

To be successful in this role, you'll need to be 18+ and have the right to work in the UK.

You'll also need to be able to work night shifts and weekends, and be available for overtime at 1.5 hours.

As a Receptionist, you'll be the first point of contact for our customers, so excellent communication skills and a warm and welcoming demeanor are essential.

We're looking for someone who is passionate about delivering exceptional customer service and is committed to creating a safe and welcoming environment for all.



How to Apply

If you're passionate about delivering exceptional customer service and are committed to creating a safe and welcoming environment for all, we'd love to hear from you.

Please submit your application, including your CV and a cover letter, to us.

We can't wait to hear from you and discuss this exciting opportunity further.



Contact Information

Please note that we do not accept applications via email or social media.

For more information, please visit our website.

We look forward to hearing from you soon.